Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: MyWin24 Casino Verification Problems

Topic created on 12th Dec. 2018 | Page: 1 of 1 | Answers: 3 | Views: 1,394
b****r

Servus,

I requested a withdrawal at MyWin24 Casino 2 days ago and sent an email to the support (kyc@mywin24.com) with all the necessary proof and documents (passport front-back, bank statement, proof of address, bank card).

A day later I get a mail with the indication that my ID is broken, although this is not true at all. I told the casino's Live Chat about the situation and he said I should send my ID again to kc@mywin24.com.

So I scanned my ID from both sides, photographed from both sides and sent everything again in double execution.
I have already opened a complaint on Askgamblers and wrote a review about the casino which was deleted after a few hours although I have reported there only factually about this situation.

Does anyone have experience with this casino, or does anyone know what I can do to get my money?

LG

This post has been translated automatically

Anonym
If you have already initiated something via Askgamblers is good. I hope for you you will achieve something there, otherwise I see black for you...

The casino has only Curacao license..so in fact no license...:-/

Small note...the casino looks from the presentation alone already so creepy, that I would never voluntarily Deposit even a cent there...

This post has been translated automatically

b****r
MyWin24 just blocked my account today.
The complaint is opened and I hope that I will get my money.
I will never Deposit in this casino again and if I don't get my money I will try to harm the casino as much as possible.
There are already a few possibilities...keep you up to date.

This post has been translated automatically

Anonym
bonusabuser wrote on 13.12.2018 at 17:50: MyWin24 just blocked my account today.
The complaint is opened and I hope that I will get my money.
In this casino I will never Deposit again and if I do not get my money I will try to harm the casino as much as possible.
There are already a few possibilities...keep you up to date.

Then let it be a lesson to you and NEVER play in casinos with this license again

This post has been translated automatically

Hot Topics5th May. 2024 at 10:08 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately