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Free spins were canceled in the last game and then simply disappeared as well...
Nobody has liked this post so far
Problem described and it came the answer the problem is solved, they can start the game again ... no exactly the same as before and nothing received the live support says there were never free spins and no wins. Feel slightly screwed but luckily only a small win.... But with the dry spell currently it would have been at least times one win 🤣.
Could of course make no screen because the game has crashed and in all old Game IDs is no win, so I do not know which spin it should be, think this still hangs and is not displayed ..
Hope this is not a scam from MagicRed but a Provider problem. Have namely read on Google only similar problems with freispielen which were then also directly with magicred
This post has been translated automatically
Free spins were canceled in the last game and then simply disappeared as well...
Nobody has liked this post so far
Sounds very much like a joke on the part of the casino.
Every spin is saved. And the claim that the gaming provider would not find anything is simply wrong. It is much more likely that the casino simply does not want to credit the money. And if the problem occurs several times at the same casino, you can pretty much assume fraud or complete incompetence.
Such a problem usually does not occur in any casino. That free spins times hang that yes. And that it may take until they were restored, that too. But that they are completely gone and the win can not be found, is more or less impossible.
This post has been translated automatically
Free spins were canceled in the last game and then simply disappeared as well...
Nobody has liked this post so far
Had this situation twice at the end of 2018 at Casino Secret. They then wrote to Gamomat. Then lasted 3 weeks until my free spins win was credited to me.
This post has been translated automatically