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Jokerstar: Jokerstar - Money not yet in the player account

Topic created on 01st Jun. 2023 | Page: 1 of 1 | Answers: 3 | Views: 808
Guel66

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 11:26 am CEST#1
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I deposited yesterday at Jokerstar with GIROPAY_HOSTED the money is debited from the account but not yet on my player account

Support told me to contact giropay. Contact

Now I have read here in the forum. That I am not the only one can someone please help me

Edit by Caro: Title has been adjusted

This post has been translated automatically

Hightower
Experienced

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 11:58 am CEST#2
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I had the same problem with Sofortüberweisung over Klarana, was an eternal back and forth! Jokerstar has then Nachgeforscht and Rausgefunden that it was Klarna in Debt, I was the money then after more than 4 weeks Well Written! Turn you but times to the responsible here in the forum, perhaps can help you Further! But it can also be that your money you after a few days again on the account is credited because it can not be assigned! I hope that your problem solves faster than with me. Lg

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gamble1
Legend

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 12:22 pm CEST#3
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Giropay is quite easy because not cancelable send joker a screenshot and they should just book it

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julia_jokerstar
Rookie

Jokerstar - Money not yet in the player account

1st Jun. 2023, at 02:33 pm CEST#4
1 Like

Liked this post: Avatar von Matthias Matthias

Guel66 wrote on 01.06.2023 at 11:26: I deposited yesterday at Jokerstar with GIROPAY_HOSTED the money is debited from the account but not yet on my player account

Support told me to contact giropay. Contact

Now I have read here in the forum. That I am not the only one can someone please help me

Edit from Caro: Title was adapted

Hello Guel66,


normally deposits via the payment processor Giropay are processed within seconds or a few minutes. However, in rare cases, there can be a processing delay of up to 2 days, which is indicated by the payment processor Adyen - this is of course very annoying.

If your money is not credited to your Jokerstar account after the specified two days, please contact customer service again. Please note that you have already contacted GambleJoe. We will then check your request again and see where exactly the problem lies.

Until then, we ask you to be patient.

Thank you and have a nice day!

Julia from Jokerstar

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