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Frank Casino: [solved] Deposited via Klarna. But can not pay out via bank transfer

Topic created on 18th Feb. 2021 | Page: 1 of 1 | Answers: 4 | Views: 936
ralf2111

[solved] Deposited via Klarna. But can not pay out via bank transfer

18th Feb. 2021, at 01:56 am CET#1
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Hello,
i have the following problem:
I deposited at Frankcasino via Klarna. When I then wanted to pay out I get only Trustly and Rapidtransfer offered.
Trustly then states in the mask: Unfortunately, the connection to your bank has been lost. Please choose another bank. Rapid I can not select.
The support is unfortunately only in English .
What can I do?

This post has been translated automatically

Freakz0id
Amateur

[solved] Deposited via Klarna. But can not pay out via bank transfer

18th Feb. 2021, at 07:49 am CET#2
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You mean frankspiele.de ?

This post has been translated automatically

ralf2111

[solved] Deposited via Klarna. But can not pay out via bank transfer

18th Feb. 2021, at 10:37 am CET#3
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Moin,
yes they are. Frankcasino.com/en.
Just chatted with support and they refer me to Trustly support or my bank.

This post has been translated automatically

ralf2111

[solved] Deposited via Klarna. But can not pay out via bank transfer

18th Feb. 2021, at 06:00 pm CET#4
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problem solved, used another account and the withdrawals work.

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Sabine
Experienced

[solved] Deposited via Klarna. But can not pay out via bank transfer

19th Feb. 2021, at 07:40 am CET#5
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Since the TE's problem is fixed, I'll close the thread.

This topic was closed

This post has been translated automatically

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