URGENT warning about Wallacebet, Svenbet, Lapilanders and Sons of Slots - L.C.S...
31st Dec. 2021, at 02:37 pm CET#1
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Afternoon,
here I would like to share my experience with the bookie WALLACEBET and strongly warn against betting here. I also explicitly link this warning to the providers Svenbet, Lapilanders and Sons of Slots, as these bookies are also operated by L.C.S Limited
After receiving another bonus offer from Wallacebet, I took advantage of it and completed the Bonus terms with a win of almost €600. My withdrawal request was directly blocked as my account was blocked for it. A request by mail remained unanswered for three days. Thereupon I contacted the chat. Here, only a translation program is used, so that the employee of the German language is not mächtg. He told me some numbers, about which I should submit documents for the Verification of my account. When I asked which documents these should be exactly, the chat was interrupted. I opened it again and got the employee "Daryl" on again. When asked why he had cancelled the first chat, he replied that he thought he had explained everything and that he was in a hurry. Through persistent questioning, I finally got out that Wallacebet wanted to have records of ALL deposits made so far. Since I had made a Deposit some time ago on an account that no longer existed and to which I can no longer access, I told Daryl that I could not provide any documentation here. Daryl said succinctly that I would not be able to verify my account completely and therefore not be able to pay out. Again, the chat was cut off. Thereupon I wrote a message to the support with this problem - there was no answer.
I solved this problem after some time, in which I got the account statements of the closed account and submitted. This was then verified, but not without immediately requesting the next verification in the form of a selfie with ID. The verification of this selfie took another 3 days. In total, my account was then finally verified after more than 3 weeks and after EInsendung of about 15 documents and I thought I could now pay out
The withdrawal request worked, but again it took 3 days until the request was rejected. This time I was informed that I had violated the bonus rules and pointed out that Wallacebet would now block my account, since they are entitled to do so at any time and without giving any reason. I would only be entitled to withdraw my original deposit. Gritting my teeth, I also requested this. Result: I received an email in which I was asked to agree to the condition that I would waive my win with the payout of the original amount. Of course I told them that I do not agree and I asked again for the payout of my complete account balance. Thereupon, my account was completely blocked and I received an email that this had to be done for security reasons. I have not received a payout - I can only describe this as fraud.
CONCLUSION: My EIndruck was from the outset that one does not want to pay out here. I have never experienced such a verification process in 15 years, as well as such an unfriendly behavior of the support. Everything was in English. I am surprised that such a Provider is allowed to work with an MGA license
I will not let this matter rest and will use all avenues available to me to defend myself against such machinations. I would also like to receive messages from other users about what can be done here and also from users who have experienced similar things
URGENT warning about Wallacebet, Svenbet, Lapilanders and Sons of Slots - L.C.S...
Nobody has liked this post so far
here I would like to share my experience with the bookie WALLACEBET and strongly warn against betting here. I also explicitly link this warning to the providers Svenbet, Lapilanders and Sons of Slots, as these bookies are also operated by L.C.S Limited
After receiving another bonus offer from Wallacebet, I took advantage of it and completed the Bonus terms with a win of almost €600. My withdrawal request was directly blocked as my account was blocked for it. A request by mail remained unanswered for three days. Thereupon I contacted the chat. Here, only a translation program is used, so that the employee of the German language is not mächtg. He told me some numbers, about which I should submit documents for the Verification of my account. When I asked which documents these should be exactly, the chat was interrupted. I opened it again and got the employee "Daryl" on again. When asked why he had cancelled the first chat, he replied that he thought he had explained everything and that he was in a hurry. Through persistent questioning, I finally got out that Wallacebet wanted to have records of ALL deposits made so far. Since I had made a Deposit some time ago on an account that no longer existed and to which I can no longer access, I told Daryl that I could not provide any documentation here. Daryl said succinctly that I would not be able to verify my account completely and therefore not be able to pay out. Again, the chat was cut off. Thereupon I wrote a message to the support with this problem - there was no answer.
I solved this problem after some time, in which I got the account statements of the closed account and submitted. This was then verified, but not without immediately requesting the next verification in the form of a selfie with ID. The verification of this selfie took another 3 days. In total, my account was then finally verified after more than 3 weeks and after EInsendung of about 15 documents and I thought I could now pay out
The withdrawal request worked, but again it took 3 days until the request was rejected. This time I was informed that I had violated the bonus rules and pointed out that Wallacebet would now block my account, since they are entitled to do so at any time and without giving any reason. I would only be entitled to withdraw my original deposit. Gritting my teeth, I also requested this. Result: I received an email in which I was asked to agree to the condition that I would waive my win with the payout of the original amount. Of course I told them that I do not agree and I asked again for the payout of my complete account balance. Thereupon, my account was completely blocked and I received an email that this had to be done for security reasons. I have not received a payout - I can only describe this as fraud.
CONCLUSION: My EIndruck was from the outset that one does not want to pay out here. I have never experienced such a verification process in 15 years, as well as such an unfriendly behavior of the support. Everything was in English. I am surprised that such a Provider is allowed to work with an MGA license
I will not let this matter rest and will use all avenues available to me to defend myself against such machinations. I would also like to receive messages from other users about what can be done here and also from users who have experienced similar things
STAY AWAY FROM THESE PROVIDERS!!!!
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URGENT warning about Wallacebet, Svenbet, Lapilanders and Sons of Slots - L.C.S...
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