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Other topics related to... : Lotto24 account cracked and played with foreign account data

Topic created on 21st Apr. 2020 | Page: 1 of 1 | Answers: 3 | Views: 3,170
mg2020
Rookie
Hello,

i just logged into my email account and had emails from Lotto24 about any tickets that were submitted. I have not even deposited payment data, so someone has cracked my account, deposited foreign bank data and then played 4 tickets.

What is the best way to proceed now? I have already changed the password. Do you think I have to pay for it?

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Kleinkariert
Expert
mg2020 wrote on 04/21/2020 at 12:45 pm: Hello,

i just logged into my email account and had emails from Lotto24 about any tickets given. I didn't even leave payment details, so someone has cracked my account, left foreign bank details and then played 4 tickets.

What is the best way to proceed now? I have already changed the password. Do you think I have to pay for it?

Foreign bank data? Not your own? Then I would directly notify Lotto24 support, if it was your account or a friend at the appropriate bank debit withdraw and report the bank + Lotto24. According to experience reports, not much more comes from Lotto24 after that, reminders in any case contradict.

Since it is not a common Provider here, hardly anyone will be able to help here.

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mg2020
Rookie

Kleinkariert wrote on 04/21/2020 at 12:55 PM
Other people's bank details? Speak not your own? Then I would directly notify Lotto24 support, if it was your account or a friend at the appropriate bank debit withdraw and report the bank + Lotto24. According to experience reports, not much more comes from Lotto24 after that, reminders in any case contradict.

Since it is not a common Provider here, hardly anyone will be able to help here.

Apparently my account information was stored. It was just a bit confusing because I got 5 emails at the same time (4x lottery ticket submission, 1x SEPA mandate for a foreign account number).


Talked to Lotto24 on the phone. Very competent and friendly. My account was blocked and I should return the direct debit + report. Will probably come a reminder, but I can ignore. I hope that was it then.

Have helped me further, thank you

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Begbie
Elite
This was certainly a Russian Häcka. Are currently in circulation, the pigs

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