Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: KingBilly Casino Denies LevelUp Bonus

Topic created on 30th Oct. 2023 | Page: 1 of 1 | Answers: 2 | Views: 496
Mrcb980
Rookie
Moin!

I am really disappointed right now, I have reached a new level and the promised 200 free spins are not booked to me.
The support tries to talk his way out and thinks it must first update.
I have reached the new level and therefore I am entitled to the free spins directly and immediately, very simple.

If someone from KingBilly reads this, I also have screenshots of my status and also in the previous chat another employee of KingBilly said that it is no problem once I have reached the level.

It is advertised with this, then I don't want to hear any excuses here!

This post has been translated automatically

Langhans
Expert
It is quite possible that such a status is updated on the system side only after an hour or at midnight etc. Or don't you think so? (and I don't want to hear any excuses )

This post has been translated automatically

Mrcb980
Rookie

Langhans wrote on 30.10.2023 at 19:20: It is quite possible that such a status is updated by the system only after an hour or at midnight etc.. Or do you think not? (and I don't want to hear any excuses )

Well, I know it so that it is automatically posted and activated.


And even if it is, you at least point it out. Otherwise you assume that you get the free spins directly after reaching the new level, as in my case.

This post has been translated automatically

Hot Topics6th May. 2024 at 11:53 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately