i played in Frank Casino for a while and never won anything. Then I closed my account there for some time.
A few days ago I received an email: Access to the account and all functionality has been restored because the time lock has been removed.
I thought, well, I'll try again and logged in and made a deposit. That worked, but I can't start a game at all and no chat with support.
Does anyone else have such an experience with Frank Casino?
LG
well..since no one writes anything ...here is my update...
Mails to the support went back and forth quickly..but it was said all the time..it's me...
cache and cookies should be to blame..my browser should be to blame...
cache and cookies deleted...chrome...firefox..edge and even tried avast...
sent screenshots..
at the end I was asked to start the chat although I have already told at the beginning..that the chat can not be opened...
somehow ..one never learns in Casinowelt from...one plagues oneself with absurd things again and again until one takes the sentence...
"the wiser gives way" to the heart takes...
well..have then simply transferred the money back and good is...
i can't help you with your problem, but I would like to tell you that Frank likes to make up T&C violations. They do not respond to inquiries in this regard.
Frank Casino
Nobody has liked this post so far
i played in Frank Casino for a while and never won anything. Then I closed my account there for some time.
A few days ago I received an email: Access to the account and all functionality has been restored because the time lock has been removed.
I thought, well, I'll try again and logged in and made a deposit. That worked, but I can't start a game at all and no chat with support.
Does anyone else have such an experience with Frank Casino?
LG
This post has been translated automatically
Frank Casino
Nobody has liked this post so far
Mails to the support went back and forth quickly..but it was said all the time..it's me...
cache and cookies should be to blame..my browser should be to blame...
cache and cookies deleted...chrome...firefox..edge and even tried avast...
sent screenshots..
at the end I was asked to start the chat although I have already told at the beginning..that the chat can not be opened...
somehow ..one never learns in Casinowelt from...one plagues oneself with absurd things again and again until one takes the sentence...
"the wiser gives way" to the heart takes...
well..have then simply transferred the money back and good is...
This post has been translated automatically
Frank Casino
Nobody has liked this post so far
i can't help you with your problem, but I would like to tell you that Frank likes to make up T&C violations. They do not respond to inquiries in this regard.
This post has been translated automatically