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Casino verification: Jeton verification

Topic created on 05th Apr. 2025 | Page: 1 of 1 | Answers: 1 | Views: 316
Chemiker
Visitor
Hello
I've been desperately trying to verify my account at BetAlice Casino for weeks, but have been unable to get proof of account from Jeton for February.
I have uploaded it in different ways and it is always rejected without explanation.
The problem is when you download the statement from Jeton there are no payment details on it, e.g. payment ID, but I uploaded the PDF and it was rejected.
I also took screenshots of my account and uploaded them, but they still show more details.
The strange thing is that they have already paid 500€ to my token account, but now there is such a circus.
Does anyone have any ideas?
Does it make sense to change the payout to Mifinity or do they still want to verify the tokens?
I have only deposited there once so far, with tokens.
I am grateful for any tips.
MfG

This post has been translated automatically

roccoammo11
Expert

Chemist wrote on 05.04.2025 at 14:07: Hello
I've been desperately trying to verify my account at BetAlice Casino for weeks, but I can't get proof of account from Jeton for February.
I have uploaded it in different ways, it is always rejected without explanation.
The problem is when you download the statement from Jeton there are no payment details on it, e.g. payment ID, but I uploaded the PDF and it was rejected.
I also took screenshots of my account and uploaded them, but they still show more details.
The strange thing is that they have already paid 500€ to my token account, but now there is such a circus.
Does anyone have any ideas?
Does it make sense to change the payout to Mifinity or do they still want to verify the tokens?
I have only deposited there once so far, with tokens.
I am grateful for any tips.
MfG

Of course, the Verification of Jeton is still required. Have you tried it on the PC? The transaction has to be there, that's the most important thing...with crypto payments, for example, I only get it verified with the transaction even though my name is not on it

This post has been translated automatically

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