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Casino verification: Casino rejects sceenshoot of Mifinity deposit

Topic created on 09th Jul. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,063
Malinchen

Casino rejects sceenshoot of Mifinity deposit

9th Jul. 2023, at 02:31 pm CEST#1
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Nobody has liked this post so far
Hello all,
i have requested a withdrawal of €200 from Lucky Start Casino through Mifinity.
I have sent a screenshot where the reference number of the Deposit can be seen.
The casino wants a screenshot where my name, payment details and account number, and a second screenshot that I am the account holder with email address.
Through the mobile app of Mifinity this is not displayed,and the desktop page does not open.
What can I do?

This post has been translated automatically

Kapykapy
Rookie

Casino rejects sceenshoot of Mifinity deposit

9th Jul. 2023, at 11:19 pm CEST#2
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Nobody has liked this post so far
I know that. They want a screenshot that you can only make from the PC. There, the mask of myfiniti is completely different from the desktop mobile version.

This post has been translated automatically

Slavefighter
Rookie

Casino rejects sceenshoot of Mifinity deposit

10th Jul. 2023, at 09:57 am CEST#3
0 Likes

Nobody has liked this post so far

Malinchen wrote on 09.07.2023 at 14:31: Moin together,
i have requested a withdrawal of 200 € at Lucky Start Casino via Mifinity.
I sent a screenshot,where the reference number of the Deposit can be seen.
The casino wants a screenshot where my name, payment details and account number, and a second screenshot that I am the account holder with email address.
Through the mobile app of Mifinity this is not displayed,and the desktop page does not open.
What can I do?

Hello Malinchen,


Log in PC/Laptop.

1. Screen of the transaction in which you click on the respective transaction, then it opens and all relevant details are included.
2. Screen (top right click on your name, then on profile details), take screenshot
3. Same as in point 2, just go to personal details and screenshot again.

This should actually be sufficient for the Verification, so at least it is always gone through with me.

LG
Slave

This post has been translated automatically

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