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Twin: Twin is stalling and does not want to pay out

Topic created on 12th Oct. 2020 | Page: 1 of 1 | Answers: 2 | Views: 946
Anonym

Twin is stalling and does not want to pay out

12th Oct. 2020, at 10:14 pm CEST#1
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Hi guys, I have a problem with the Twin Casino.I am registered there for several months and have deposited a total of 3000 euros.Now I had a bit of luck and was able to play me 700 euros and wanted me to withdraw these.I tried to specify my own account at the N26 Bank but the system has always spit out an error message.Therefore, I have specified the account of my mother.I have sent them all the necessary documents they need for verification.I have explained to you several times that the money can also gladly transfer to my account.Then I had to wait each time 3-4 days for an answer and they wanted to have then at the end of the front and back of the account card of my mother.Also I have sent them.And after I have waited again 3 days came in bad English a message I should please explain the situation as it comes that I want to withdraw money to another account.For me this sounds anything but serious.My bank account is not accepted, I am forced to specify another and then exactly this is taken as a reason to block my account and withhold my money.I have sent them all the necessary documents (identity card, proof of health Insurance, Deposit of my account on their account, account card of my mother) But I notice that the me currently only stall and do not want to pay out the money.I have luckily a legal protection insurance and I'm still waiting for the next mail before I call in a lawyer.Has anyone had similar experiences?greetings Dominik

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Megner
Rookie

Twin is stalling and does not want to pay out

23rd Oct. 2020, at 01:07 pm CEST#2
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It was the same for me. I was so angry about it that I threw all my wins back into the sand. I hope it doesn't happen to you in the same way

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Blubbo33
Elite

Twin is stalling and does not want to pay out

23rd Oct. 2020, at 01:10 pm CEST#3
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So for me it goes through n26 .

I have already paid in and out several times

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