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Platincasino: [solved] Platincasino does not pay out please help

Topic created on 29th Dec. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,237
Nator96
Hello,

I have a long time ago an account with Platincasino but this then deleted.

After 3 months I have created again one and deposited 50€ with bonus, from it I won 4000€ and wanted to pay this out. I have also successfully verified myself. Now they accuse me of having two accounts at the same time, although the other one was deleted a long time ago.

And they accuse me of playing more than 5€ per round although I paid extra attention. Can someone help me ? A moderator or someone who has had such problems before ?

Would be very grateful.

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zocker0815
Top Member
Yes even if you have deleted it you still may not register a 2 times is in the agbs

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Iknowyou
Experienced
Yep. The most you can do is ask for your Deposit back. But that will also be difficult.

Why do you do this over and over again. There are thousands of casino sites out there and still it comes on the current band to double accounts
You all know better!

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Caro
Expert
Since creating a new/additional account is against the TOS, unfortunately I can't help here. I have already replied to the user via Communicator.

This topic was closed

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