Hello all,
i made a Deposit at Slotilda on Friday evening and then again that night. The last deposit was not credited as it said the finance department would not be back until 7:00 the next day. Later it was said that the finance department would be back only on Monday and my deposit will be credited then. Now I am still waiting and have asked that my deposit is not transferred to my player account, but to my bank account. Now they say they will wait until the money is credited to their account, only then they can transfer the money back to me. I have paid by SOFORT transfer, so the money should have been received immediately on the account. What can I do here, the bank books the money back, if I file a complaint or how do I proceed here sm best?
It has also happened to me that the money was received two days later. That is annoying, but probably happens from time to time. Wait tomorrow the day and then ask in the chat again.
But that can't be, I've been waiting since Saturday and am constantly being stalled. Even if I had it paid to my player account, I would have to wait a few days. Because supposedly the confirmation from the bank is not yet available. By instant transfer, the money is debited immediately.
Slotilda does not credit deposit
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i made a Deposit at Slotilda on Friday evening and then again that night. The last deposit was not credited as it said the finance department would not be back until 7:00 the next day. Later it was said that the finance department would be back only on Monday and my deposit will be credited then. Now I am still waiting and have asked that my deposit is not transferred to my player account, but to my bank account. Now they say they will wait until the money is credited to their account, only then they can transfer the money back to me. I have paid by SOFORT transfer, so the money should have been received immediately on the account. What can I do here, the bank books the money back, if I file a complaint or how do I proceed here sm best?
Thanks for your help!
This post has been translated automatically
Slotilda does not credit deposit
Nobody has liked this post so far
This post has been translated automatically
Slotilda does not credit deposit
Nobody has liked this post so far
This post has been translated automatically