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# Other Casinos #: Big5Casino does not pay my win

Topic created on 24th Nov. 2021 | Page: 1 of 1 | Answers: 2 | Views: 927
xxxbuddaxxx

Big5Casino does not pay my win

24th Nov. 2021, at 02:30 pm CET#1
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I have since 27.10.2021 the problem that Big5casino withholds my win and does not want to pay out because my Verification is not completed. I would like to warn every player to play there. Since it is very unseriös. Can someone maybe help me and tell me the responsible managmnent where I can complain or even report the casino as a scam

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denyo123
Experienced

Big5Casino does not pay my win

24th Nov. 2021, at 08:38 pm CET#2
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has an MGA license, right? then report to the MGA. Has your Verification process been completed? What is required?

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Anonym

Big5Casino does not pay my win

25th Nov. 2021, at 12:30 pm CET#3
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xxxbuddaxxx wrote on 24.11.2021 at 14:30: Since 27.10.2021 I have the problem that Big5casino keeps my win and does not want to pay out because my Verification is not completed. I would like to warn every player to play there. Since it is very unseriös. Can someone maybe help me and tell me the responsible managmnent where I can complain or even report the casino as a scam

Actually, you do not have to worry there. I myself had received a larger payout of € 5000.

The verification took some time, because some of the documents were in the wrong format, etc.
Can you tell me if they have written to you that documents are missing?
I am relatively sure that they pay out.

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