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Platincasino: Community Reviews (Page 1)

excellent
2nd Jul. 2023
Pro: long, faithful site with everything you need
Contra: Support takes forever to listen to you
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
very good
Support
very good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
Platin Casino fascinated me from the very beginning with its attractive website and extensive game offer. In this review, I will share my experiences and impressions that I gathered during my time at this online casino.

The first thing I noticed about Platin Casino is the elegant and user-friendly design of the website. The navigation is intuitive and allows players to easily navigate through the different sections of the site. The casino offers a variety of language options, including German, which is especially important for me as a German player. The site is well structured and allows me to quickly find the information I need.

The range of games at Platin Casino is impressive. There is a large selection of slots, table games, live casino games and jackpot slots. The games come from renowned software providers such as NetEnt, Microgaming and Play'n GO, to name a few. I was blown away by the variety of games and the high quality of graphics and sound effects. Whether I was in the mood for classic fruit slots, exciting video slots or traditional table games like roulette or blackjack, I always found the right game at Platin Casino.

I was also particularly impressed by the live casino at Platin Casino. Here I could play against real dealers and enjoy the authentic casino experience from home. The live streaming quality was excellent, and the dealer was professional and friendly. I felt like I was actually playing in a land-based casino without having to leave my living room.

Another positive aspect of Platin Casino is the customer service. The support team was extremely helpful and responsive. I had a question regarding my deposit options and the live chat was available 24/7. The employee was very knowledgeable and was able to answer my question immediately. It's reassuring to know that you can always get support if you have a question or problem.

As for payment methods, Platin Casino offers a good selection of safe and reliable options. I was able to make deposits and withdrawals conveniently via credit card, e-wallets and bank transfers. The transactions were processed quickly and I never had any problems with my withdrawal.

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could be improved
2nd Jul. 2023
Pro: Wins have been very worth looking at the beginning
Contra: Support and verification
show review of Platincasino
Fun Factor
average
Software/Game Selection
average
Bonus and Promotions
average
Support
poor
First Withdrawal
7-10 days
Follow-up Payout
5-8 days
I was very surprised at my first play results at Platincasino, about the wins as well as the free play payouts in my personal game selection. After a few hours I was then arrived at my 7500 € which I would now also like to withdraw ... there I now come to my thumbs up and down rating to ... The support was difficult to reach and the automatic verification also runs out into infinity so far, I was strained with this load that I was already shit no matter to enjoy these wins and I began to say goodbye to the casino and consider me in the future there once again to try my luck. MFG PATRICK

This review has been translated automatically

highly recommended
26th May. 2023
Pro: huge game selection
Contra: Support from 8:00-00:00 only
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
good
Support
good
First Withdrawal
0-48 hours
Follow-up Payout
1-4 days
Platin Casino is my favorite casino ! It is a lot of fun to play here ! Almost all game providers are at the start, the support is really very friendly and the payouts are booked very quickly, then depends only on your own bank how long it takes until the money is on the account but from the Platin Casino it is usually booked on the same day .Regular bonus promotions ! I can only RECOMMEND!

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excellent
18th Mar. 2023
Pro: fast payout
Contra: nothing
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
very good
Support
good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
have had the most fun factor here.
many payouts have always been available quickly in my bank account.
the support was also friendly and nice could always help me with problems.
very many games provider everything here.
got great wins here.
have here the gold status.
also often received free spins very often 100% bonus which was very correct with ×35 turnover conditions can only positively recommend I personally gamble here with pleasure

This review has been translated automatically

acceptable
28th Feb. 2023
Pro: Fast payout
Contra: Nothing
show review of Platincasino
Fun Factor
poor
Software/Game Selection
average
Bonus and Promotions
good
Support
poor
First Withdrawal
0-48 hours
Follow-up Payout
1-4 days
In itself, a casino with a lot of game selection, but it was also once better. Since the introduction of the 5 seconds rule, playing is only half as much fun. I deposited there the last time 2 years ago. The promotions are decreasing, bonus without deposit is also no longer so often. Actually, I was very happy with it but have started somewhere else and there more fun to play.

This review has been translated automatically

poor
23rd Feb. 2023
Pro: Many slots(but are of no use if it looks like manipulation)
Contra: Support the very last
show review of Platincasino
Fun Factor
very poor
Software/Game Selection
good
Bonus and Promotions
very poor
Support
very poor
First Withdrawal
7-10 days
Follow-up Payout
9-14 days
The worst casino I have ever experienced. Unfortunately it got worse and worse over the years.

4 years I was there and in this time very very little and small wins achieved, despite high stakes...

Despite platinum status, I have been ignored by support for over a week. Also several emails afterwards were ignored. I can now rate this casino after 4 years with poor.

This is no way to deal with customers who always deposit a lot.

Have now changed casino.

This review has been translated automatically

suggested as good
29th Jan. 2023
Pro: Extensive games selection
Contra: Rare bonus offers
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
the different deposit options available as well as the game selection, where the search field does not remain empty when entering a slot, are to be acknowledged.

For existing customers there are always bonus offers, most of which are convincing.
Personally, I would wish to get bonus offers more often

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could be improved
19th Jan. 2023
Pro: A good and large selection of games no 5 seconds rule
Contra: Support hardly reachable .
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very poor
First Withdrawal
15 days and longer
Follow-up Payout
5-8 days
Very positively impressed by the game selection ...
Support friendliness also given
Manko Vieleinzahler are not treated differently to newcomers or get something back from the Platin Casino in the sense of a few extra bonus rounds.
Verification went smoothly after some time ... on the whole games moderately satisfied but in my opinion very profit-oriented

This review has been translated automatically

good
27th Dec. 2022
Pro: From my point of view, this casino has the best selection of games and thus scores extremely well with me. Variety is so of the order
Contra: Unfortunately, I find the bonus offers rather poor, as they are mainly those with deposits. With the support applies, a long waiting time to calculate!
show review of Platincasino
Fun Factor
average
Software/Game Selection
very good
Bonus and Promotions
poor
Support
average
First Withdrawal
2-6 days
Follow-up Payout
0-24 hours
All in all, I can of course recommend this casino, but the bonus offer is rather poor and is more for people who like to deposit and thus enjoy the whole game selection. The 5 seconds rule does not apply in this casino and gives it even more points. No waiting time, just start playing and have fun. Cashback is also available at this casino, but only from a deposit of €1000 per month.

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highly recommended
2nd Nov. 2022
Pro: Many providers, very good game mix, fast payout, no 5 sec rule, no Max_Bet :(
Contra: The waiting time in the live chat is indiscussable, page often loads sluggishly to slowly in the evening, 5.3% tax
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
average
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
I have been registered with Platin since 2014 & have spent the most time there of all online casinos. I like the game / provider selection very much. Deposits / withdrawals work quickly and smoothly. Never had any problems getting my win there. The email support answers within 48 hours, the live chat is unbearable due to considerable waiting time, even if one is usually helped there decently, should a problem arise.

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suggested as good
31st Oct. 2022
Pro: Payouts are usually made within 24 by
Contra: Verifying was an adventure. But could be settled after some back and forth
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
poor
Support
average
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
Once you have verified yourself, which I always do from experience before making the first deposit, you have mastered the biggest hurdle. Except for the bonuses for non-new customers, I find the game selection suitable for my needs. The hangs of some games as mentioned in other reviews I personally can not confirm. The payout has been made within 24 hours except for once. I like playing there and can therefore recommend it.

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unsatisfactory
11th Oct. 2022
Pro: Many good games
Contra: Verifying has been a nightmare!
show review of Platincasino
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
very poor
Support
very poor
First Withdrawal
7-10 days
Follow-up Payout
no ratings yet
Since the verification I have the feeling only to pay without or hardly what comes greater herraus. And Gamomat has once spontaneously only at Platincasino set the min. stake to 1€ which crashes at Platincasino and many other casinos constantly when playing. For a while min. 4 months have slots like lagacy of dead or Ramses book constantly changed the rotation speed

Turnover requirements are utpoisch. 75x is long out of date.
Support was often annoyed and unhelpful with requests regarding the verification process.

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suggested as good
2nd Oct. 2022
Pro: Fast payout
Contra: very bad bonus conditions
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
poor
Support
unrated
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
The casino has a good game selection, the main providers sing present and the site is very clear.With the verification you have to have a little patience.If you are verified but the payouts go very quickly.With me, the money was in a few hours on my Neteller account.I can not agree with the bad reviews in the forum. The only negative is the tax they charge. I can recommend the casino with a clear conscience.

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acceptable
10th Aug. 2022
Pro: Games run smoothly, Play n Go without 5 seconds rule.
Contra: ...hardly any bonus offers that are not directly related to a deposit...... Misleading notification in the bell partially.
show review of Platincasino
Fun Factor
poor
Software/Game Selection
very good
Bonus and Promotions
very poor
Support
average
First Withdrawal
2-6 days
Follow-up Payout
5-8 days
I like the variety of games, i.e. lots of renowned providers. Games run smoothly. However, the website sometimes takes a long time to load
I have been registered there for over 5 years. I used to like the casino very, very much..now I am rather sad, because despite increasing popularity of the casino, the bonuses for existing customers are partly based only on deposit offers

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good
5th Jul. 2022
Pro: This casino offers one of the largest collections of slots I know. And all without restriction for players from D.
Contra: no 24 hrs support. stingy VIP system. Few good bonus offers for existing customers....#
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
average
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
Probably Platin is so well known and visited that they don't look at the individual customer that way.

On the one hand, this casino is great because pretty much every slot wish can be fulfilled. And it has the important mga license.
In addition, for German gamblers no annoying restrictions!
On the other hand, Platin weakens a bit in customer service. Even to people with the platinum club status (over 1000€ deposits per month) bonuses are reluctantly distributed. The live chat is not 24 hours responsive and totally overloaded
It is not uncommon that 20 people are in front of you in the online queue. I think with a little more customer service Platin could be way ahead. The poor service costs Platin in my eyes quite a lot of sympathy and karma points.

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good
5th Jun. 2022
Pro: bonus, cashback (if on time), game selection
Contra: Support cruel when it comes to important things. i was kicked out of games very often per session.
show review of Platincasino
Fun Factor
good
Software/Game Selection
average
Bonus and Promotions
very good
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
so i had my account deleted there for a strange reason. i was in Platin status and deposited regularly. always skrill, never anything else. after more than a year i had to verify myself again, once again for a payout. the crazy thing was that they absolutely wanted to have my paysafe transactions. there you can download a pdf with the last 6 months, name, address, etc... i have never used paysafe before, at least not within the last 12 months. after a week of back and forth, but more than 1 mail a day the support did not manage, i decided to delete myself there. i just found it cheeky
someone from my circle of acquaintances had a similar experience with one of his withdrawals. i also don't think that these stories are rare

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good
4th Jun. 2022
Pro: Game selection
Contra: Nothing
show review of Platincasino
Fun Factor
average
Software/Game Selection
very good
Bonus and Promotions
average
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
You can play over 1€. And Platin Casino has games that other casinos don't have. Like from Markur. The bonus of Platin is also not so good. Since they could still what aus bessern. When registering there are 20 FS so have fun playing many games that are not (more) elsewhere, verification was fast! Fast payout
no max Bet when gambling

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acceptable
3rd May. 2022
Pro: Games selection
Contra: Live support is getting worse, bonus offers/ weekly cashback + turnover requirement the last snot....
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
very poor
Support
average
First Withdrawal
0-48 hours
Follow-up Payout
no ratings yet
Big wins hardly possible...
Cashback bonus 1 times convert is really good BUT strangely run the slots really good when cashback is activated after convert to real money comes purely nothing more added still you can only convert cashback amount everything else is canceled... this 5.3% tax per 1€ has only Platincasino so they keep the RTP above what makes no sin where else have an RTP of 88% and there you still win

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good
24th Apr. 2022
Pro: If verified then fast payout
Contra: Long wait in live chat
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
very poor
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
Always happy to go back to Platin. The first withdrawal took time because not all documents were complete. The second withdrawal was accepted immediately and was credited to my account within 24 hours.
Only the live chat leaves something to be desired. Wanted to have my verification confirmed and was kicked out of the chat three times. Thus, I played on with my money and had nothing from it. Unfortunately also almost no bonuses like freespins etc

This review has been translated automatically

acceptable
19th Apr. 2022
Pro: Many games
Contra: Poor support
show review of Platincasino
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
poor
Support
poor
First Withdrawal
0-48 hours
Follow-up Payout
no ratings yet
The casino is actually pretty good but the support takes me personally quite a long time but the withdrawal runs in any case quickly the verification process but not have several anleufe needed until I was verified so I would recommend to verify before deposit then you can be sure that from then the withdrawal works very quickly the bonuses are also recommended there are always new bonuses

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suggested as good
16th Apr. 2022
Pro: Fast payout
Contra: Slow support
show review of Platincasino
Fun Factor
very good
Software/Game Selection
good
Bonus and Promotions
average
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
You can play for more than 1€.
And you can buy bonus games.
And Platin Casino has games that other casinos don't have
Like from Markur.
The bonus of Platin is also not so good. Since they could still what aus bessern.
When registering there are 20 FS so have fun playing

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highly recommended
25th Mar. 2022
Pro: Many games that are not available elsewhere (anymore), verification was fast ! Fast payout 17 H
Contra: Support waiting time, page hangs (mobile) from time to time, bonus conditions
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
Super casino and also very long on the market, here there are many games where I was looking elsewhere in vain e.g. Queen of Riches from BTG. Many Gamomat slots. And the verification was done within 22 hours. From 5€ bonus I have 98€ brought to the payout which I will evaluate as soon as the money is received. With the support
You have to wait a little but they are really top and you always get a quick answer! Otherwise, if you play without bonus it is great almost all slots only the tax is stupid.
Fast payout!

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highly recommended
25th Mar. 2022
Pro: A very nice and large game selection
Contra: Unfortunately long waiting time at the support
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
good
Support
good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
A very good site many games that you can hardly find on other sites.
Many bonuses that you get after deposits and a pretty good win rate.
Since the verification has not even taken 24 hours, you could also very quickly make the first withdrawal which was also transferred very quickly without extremely long waiting times
Have already very good wins on the site achieved even more than on many other sites

This review has been translated automatically

good
12th Mar. 2022
Pro: Large selection of games
Contra: Wait time at support
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
good
Support
average
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
Bonus after the first deposit and the second deposit has also worked but I could pay out nix, there could be quiet a few more deposit bonus (deposit).
Registration has also worked well, with the decoration there were also a few difficulties, I am still indicated that I should decorate my account.
The waiting time at the support could also be shorter if you have a problem.

Mfg

This review has been translated automatically

suggested as good
10th Mar. 2022
Pro: Fast payout and no rules
Contra: Tax and bad bonus
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
very poor
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
0-24 hours
The Platin Casino is a very good casino none of denn 5 sec rules and also no RTP reduction

The verification and first withdrawal are somewhat difficult and longer. But the follow-up payout are done with Platin status between 1 and 5 hours that is top goes better but also much worse

The support is very very bad in the chat but the VIP support is great and always helpful

Bonus offer are more than bad with max payout and 75 waggers and so on

This review has been translated automatically

could be improved
5th Mar. 2022
Pro: Game selection
Contra: Verification, bonus offers
show review of Platincasino
Fun Factor
poor
Software/Game Selection
good
Bonus and Promotions
poor
Support
average
First Withdrawal
15 days and longer
Follow-up Payout
1-4 days
Quite good casino. The slot selection is really good. The bonus offer is hardly interesting even for regular players. Verification was annoying and took a long time. After that, however, the payouts are usually processed within a day. Live support is unfortunately not available 24 hours but only during the day. Bonus offer could also be better. Occasionally there are deposit bonuses or free spins, but with very high turnover requirements. Also, on Mondays there are always 20 free spins if you have deposited in the previous week.

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acceptable
5th Mar. 2022
Pro: Deposit and withdrawal without problems, game selection top, bonus offers really ridiculous except for cashback, support so by mail you reach the chat faster
Contra: Gamblejoe means unlucky streak I say it goes what violently wrong for about 6-12 months purely no wins not even mini wins to 99% deadspins
show review of Platincasino
Fun Factor
poor
Software/Game Selection
very good
Bonus and Promotions
average
Support
very poor
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
Who wants to play small sums is in order but who plays higher I would advise to choose another casino especially since the tax is deducted and I (my opinion) mean the Platincasino has changed tremendously for quite some time and that has nothing to do with luck or bad luck if you deposit money for months and with no single time one. Small win or over the deposited amount comes

This review has been translated automatically

could be improved
3rd Mar. 2022
Pro: Good games selection
Contra: Turnover requirements unfortunately very high
show review of Platincasino
Fun Factor
poor
Software/Game Selection
good
Bonus and Promotions
poor
Support
poor
First Withdrawal
15 days and longer
Follow-up Payout
1-4 days
The good thing about Platin is that you can still play almost all slots from e.g. Gamotmat and the German regulations have not yet been implemented there (Max Bet, 5 sec rule.... Unfortunately, the bonus conditions are not very fair, as free spins winnings must be converted 75 times and have max cashout, just like the cashback for Platin members. Verification took a long time in the beginning but since then withdrawals are usually processed quickly. The live chat is unfortunately only available during the day.

This review has been translated automatically

suggested as good
28th Feb. 2022
Pro: Large game selection, German support, many deposit methods, pleasant design, easy verification, German support
Contra: frequent server problems, monotonous offers
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
good
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
Platin offers many well-known providers and their games. New slots are usually made available for the player shortly after the release.
Both the registration and verification is simple and works without further problems.
The casino offers many deposit methods and the German-speaking support is always available and eager to help the player.
The entire site is in German, so you don't need any English language skills.
Besides the cashback and VIP system, there is a regular deposit bonus for every player.

This review has been translated automatically

suggested as good
26th Feb. 2022
Pro: well-known supplier
Contra: Support is the disaster
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
very good
Support
very poor
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
Platincasino is a long-established online casino with an enormously large game selection and nice, fast-loading website design. Payments are processed quickly if you are verified. There is a deduction in the B grade for the support; whether e-mail or live chat, you have to bring patience. However, my concerns were then also solved. With registration there are 20 spinners in the Book of Dead by the way. Greetings

This review has been translated automatically

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It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
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