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Platincasino: Community Reviews (Page 9)

excellent
9th Jul. 2019
Pro: Games super and support class
Contra: Does not exist
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
very good
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
0-24 hours
Hey guys,

My experience in Platin is great so far. I don't find any weak points and that's why I'm a regular here. Support almost always available and fast at verification. To date, I have not had a single game abort or other disruptions in the session I had. So toi toi toi =)

This review has been translated automatically

good
30th Jun. 2019
Pro: Belongs to the last from the Merkur time and has done really very well, just keep it up...
Contra: Few bonus offers for existing customers. Support could definitely be improved, which has been a minus point since the early days.
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
average
First Withdrawal
2-6 days
Follow-up Payout
0-24 hours
The Platincasino is one of the last where came to Sunmaker, Sunnyplayer and Co,
from the time when the Merkur slots went online, before that Novoline, Mikrogaming and Netent casinos were the popular ones, with these casinos the Merkur slots came along and redistributed the
Online market share of the casinos redistributed, which was also good so...

This review has been translated automatically

good
26th Jun. 2019
Pro: All popular game providers are offered
Contra: No loyalty points program, bonus wagering requirement too high (35x-75x)
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
average
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
Platincasino has definitely gotten better in the last few years. Since they invested in a decent server structure. It was once quite a while that at the usual peak times the navigation within the site was just subterranean slow.
The bonus program was also sparse, especially for existing customers. But even here, they have currently improved and there is a good deposit bonus at regular intervals, occasionally there are also a few no deposit freespins on special occasions (Christmas, Mother's Day, World Cup, etc.).
The chat support is average to acceptable. They are always trying to be friendly and in principle most problems are solved, but the disadvantage is that the support is not manned 24/7. The employees there at least give the impression that they know their way around the casino world
The bottom line is that you can definitely play here.

This review has been translated automatically

excellent
25th Jun. 2019
Pro: many games, good bonus offers and very good support
Contra: none so far
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
good
Support
very good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
The site I like very well there are many games that run so far all very well. As for the payout I can not say anything because I had no luck so far, support is also great, very nice and has helped immediately. 10/10 keep it up

This review has been translated automatically

highly recommended
23rd Jun. 2019
Pro: Support,Game selection,Bonuses
Contra: nothing
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
very good
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
0-24 hours
I find the Platincasino very good it makes me fun to play there.Have never had any problems with a withdrawal and documents I could even verify in live chat within seconds.Bonuses are also often enough and also fair requirements for the bonuses.The game selection can of course ALWAYS be better for me it's enough at Platincasinos perfect

This review has been translated automatically

good
22nd Jun. 2019
Pro: Clear game selection
Contra: Less and less bonus offers for customers, unfriendly support
show review of Platincasino
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
average
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
The casino started out rather weak and has dropped off sharply.
There are hardly any bonus offers for customers anymore, although you can get hold of freespins from time to time via Facebook, but almost nothing comes by email anymore.
The highly praised advent calendar is just a sad remnant of what it used to be.
The bonus points for customers were discontinued without any warning. Even though even today the site states that these will be coming back soon, the support clearly denies this. These will no longer exist, nor can you redeem any points you may have had.
The site has not been changed much since the opening of the casino and has unfortunately simply stopped in time.
Also, thanks to the introduction of the affilate program, there is no longer a bonus when you refer a new customer, but now anyone can become a partner of Platincasino.
The tiresome topic of support. From very friendly, helpful and competent is unfortunately nothing left. The waiting times are eternal, you often get ironed over the mouth, questions are simply ignored and answered with standard copy and paste.
Withdrawals, however, are unnecessarily protracted with full dedication, documents must be submitted several times. Complaints about individual support employees are pretty pointless, because the same employees that you might be angry about in live chat also read and answer your emails.

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could be improved
19th Jun. 2019
Pro: Good games
Contra: Do not pay out wins and claim records are not there and you deposited from another account
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
poor
First Withdrawal
15 days and longer
Follow-up Payout
15 days and longer
Very unfriendly and make claims that are not true. As one would have made deposits from another account do not want to pay out the win and want that I only make deposits from my account so no Paysafe what I find really impossible so it is no fun

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highly recommended
25th May. 2019
Pro: extensive game selection, good bonus offers, fast processing, no problems with payouts
Contra: no negative experience yet
show review of Platincasino
Fun Factor
very good
Software/Game Selection
good
Bonus and Promotions
very good
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
no ratings yet
I have been active in this casino for a long time and have never had any problems. There are regularly different promotions and deposit bonuses. The bonus conditions are explained in detail and understandable. You can see in the profile how much you still have to convert the bonus money into real money. The verification was also fast and smooth

This review has been translated automatically

suggested as good
11th May. 2019
Pro: Clear
Contra: Does not give
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
PlatinCasino a very manageable casino with a great selection of games 😊 a nice support so far I have no problems with this casino the bonus offers are not the cracker but for that you can play there just comfortable without much effort and is also totally fun there, I find myself there well and must praise the design very much 🙂

This review has been translated automatically

suggested as good
8th May. 2019
Pro: Large game selection
Contra: Site partially slow, support lasts
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
good
Support
good
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
On the whole, a site that has quite potential. Many games, selection is large and something for all tastes. Negative perhaps is the slow support, answering mails can take 24 hours. Sometimes the page hangs, especially when changing games. Since I do not use bonuses, I can not write anything about it. Payouts smoothly and quickly.

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good
4th May. 2019
Pro: Game selection good, live chat, fast payout
Contra: Little bonus for regular customers
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
average
Support
good
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
I have been depositing and playing at platincasino. The slots are going well and there is a great selection. There is actually every slot provider to find. At that time there were Merkur slots but as you know they are no longer allowed online in Germany. For Christmas, there were 10 euros no deposit which I could successfully implement and have paid out. Verification was fast and uncomplicated. The payout went flawlessly and was after 2 business days on my account. Conclusion serious OC

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good
28th Apr. 2019
Pro: Good selection of slots, many deposit options
Contra: Slow support, bonus promotions rather meager
show review of Platincasino
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
good
Support
poor
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
The Platincasino has a good selection of different slots, but for me it is unfortunately characterized by poor support and "relatively" long waiting times for payouts. If there are bonuses and / or special promotions, they are usually boring and unlike other casinos not to be compared. So there are better alternatives in my opinion.

This review has been translated automatically

highly recommended
17th Mar. 2019
Pro: Everything fits in this casino.
Contra: Does not exist.
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
Too bad that there are still no Platin Points
Support is top notch, even large / very large withdrawals usually processed within an hour (on the day). Verification is also fast, always remain polite. For me one of the most pleasant casinos
And so on and so forth :D

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good
6th Mar. 2019
Pro: Good game selection
Contra: -
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
good
Support
unrated
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
The game selection is decent here. Everything a gambler's heart desires. So far I have only deposited here. Unfortunately, I have not had any wins yet. Therefore, I can not say anything about first and subsequent payouts. I have also not yet had to contact support. So far, the casino is not one of my favorites.

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highly recommended
28th Feb. 2019
Pro: Game selection
Contra: -
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
The verification was fast.When I first played Ramses Book in the online casino I had a Big Win with a line the highest symbol, also the other slots gave good wins at the beginning.The regular deposit bonuses I find good and I like the Facebook page.

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suggested as good
24th Feb. 2019
Pro: Very good game selection
Contra: from time to time server problems/game crashes, bonus offers
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
One of the larger online casino providers with an excellent game selection. Unfortunately, from my experience I can see this aspect as the only positive for me. As soon as a slot gets rolling and starts to run well you are kicked out of the game or server problems are indicated. Bonus offers are also mostly based on not so good conditions in my opinion.

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good
10th Feb. 2019
Pro: So far still playable, games like eye of Horus or fishin frenzy are available!
Contra: Still no points that you could redeem for money in the past....
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
average
Support
average
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
Casino is good, however support is only available during the day and that's not so great....
Regularly there are deposit bonuses, nothing out of the ordinary!!!
At the moment new slots are added very regularly, there has been a lot of improvement from before
Support could be better accessible, otherwise solid online casino, good!

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highly recommended
5th Feb. 2019
Pro: Simple menu
Contra: No loyalty program
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
The best thing about the Platin Casino is that it is very user-friendly... Simple operation, even casino newcomers are in the best hands in the casino and should find their way... Game selection is top, bonus conditions top, live chat excellent... On the whole, I can rate the casino with 5 stars and recommend it with a clear conscience...

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suggested as good
2nd Feb. 2019
Pro: Beautiful presentation
Contra: Nothing yet
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
average
Support
good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
I like to play here very much, the verification went quickly.... A payout I had unfortunately not yet... The support is good and the presentation also appeals to me... Too bad that there is no playtech but there you can see over... So there are more than enough games and it actually runs smoothly

This review has been translated automatically

highly recommended
1st Feb. 2019
Pro: best games selection
Contra: sometimes hangs
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
good
Support
good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
The casino is actually perfect the only thing missing is that they can now and then a few no depotsit freespins for depositors and non depositors raus hauen and that and maybe that they work a bit on the games always run smoothly

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excellent
28th Jan. 2019
Pro: Super Live Chat, Support
Contra: too few offers
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
good
Support
very good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
The site is very easy to use and everything else seems very serious. On weekends, the support lags a bit, you have to wait longer. I find Platincasino much better than many other online casinos. Even if I still miss the games from Merkur, but have found a replacement :).

This review has been translated automatically

good
25th Jan. 2019
Pro: A very good games selection
Contra: Few free play or bonus offers
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
poor
Support
good
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
I personally like the Platincasino quite a bit. The games selection is very large and very varied. In my experience, the support there is very nice and helpful. However, I never had big problems there that I had to constantly notify the support. What I find very unfortunate is that there are hardly any free play bonuses. My verification went very quickly there.

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good
18th Jan. 2019
Pro: Nice casino
Contra: There are no negative experiences
show review of Platincasino
Fun Factor
good
Software/Game Selection
good
Bonus and Promotions
average
Support
average
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
Super game selection nice support varied and good offers in the month
helpful and friendly if you have problems or difficulties with deposits or bonus offers did not work immediately solved the problem and German-speaking support also available feedback by mail also very fast and helpful :)!!!! Continue so love greetings to the casino

This review has been translated automatically

highly recommended
14th Jan. 2019
Pro: Am totally satisfied
Contra: Few bonus offers
show review of Platincasino
Fun Factor
very good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
Super casino with nice support. Regular high wins. Even with low deposits. Large game selection. Fast payout.unfortunately there are not too often deposit bonuses or free spins.otherwise I can only say that I am very satisfied with Platincasino see and like to play there. Top casino. Top wins. Top fun

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suggested as good
9th Jan. 2019
Pro: Very good support
Contra: Sometimes it hangs a little
show review of Platincasino
Fun Factor
very good
Software/Game Selection
good
Bonus and Promotions
average
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
1-4 days
First and foremost I want to praise the support, which was very friendly and helped me immediately with my concerns. The game selection is huge only a small minus that sometimes the games back but I know that from other casinos just so. On the whole, I am very satisfied with Platin Casino

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unsatisfactory
9th Jan. 2019
Pro: many famous games
Contra: when you want to cancel the bonus you do not get a warning how much you are canceling
show review of Platincasino
Fun Factor
average
Software/Game Selection
average
Bonus and Promotions
average
Support
very poor
First Withdrawal
15 days and longer
Follow-up Payout
15 days and longer
games load slowly and always jerky. there are better casinos if the games always run only piecemeal so to say in slow motion, the fun factor is extremely lost. therefore thumbs down payout went relatively quickly with the verification had no problems and went within 24 hours
Good Luck to all :-)

This review has been translated automatically

unsatisfactory
7th Jan. 2019
Pro: Website visual, verification fast
Contra: Some, game cancellations, customer service very poor and unfriendly
show review of Platincasino
Fun Factor
poor
Software/Game Selection
average
Bonus and Promotions
poor
Support
very poor
First Withdrawal
7-10 days
Follow-up Payout
5-8 days
Platin has a great website, no question. The games are relatively up to date. Nevertheless, there are casinos that have new games like Mystery of Ark from Quickspin immediately ready. What is really annoying about Platincasino is the customer service. The employees there are relatively brusque and do not greet you by name. On the contrary. They make you wait forever and then only write "what is your email address". You can't expect help there. Games sometimes run slowly and reboot very often. Why I do not know. Often in phases where it actually runs well

This review has been translated automatically

good
31st Dec. 2018
Pro: Fast verification, good games
Contra: A little slow with payout
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
good
First Withdrawal
7-10 days
Follow-up Payout
5-8 days
The casino has a good selection of games, the verification was very fast. Unfortunately, it took a while with the withdrawal. The support was helpful and friendly. The bonus offers are so far okay. All in all, a good casino which you can definitely recommend. However, the payout should go a little faster

This review has been translated automatically

suggested as good
16th Dec. 2018
Pro: Super support, game selection
Contra: Deposit bonus
show review of Platincasino
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
very good
First Withdrawal
2-6 days
Follow-up Payout
no ratings yet
Overall, I like the casino very much. Deposit bonus, however, there could be more after the ersteinzahler bonus ;)
Note 1 deserves in any case the support. Super live chat and the complete day available. This is polite and all problems were solved super! Casino I can recommend

This review has been translated automatically

poor
15th Dec. 2018
Pro: Many suppliers represented
Contra: Unprofessional support, very unserious practices, fraud
show review of Platincasino
Fun Factor
very poor
Software/Game Selection
average
Bonus and Promotions
poor
Support
very poor
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
Attention I have lost here in one evening 700€. And thought that here what can not be right with the RTP! In the heat of the moment opened conflict cases at PayPal, have this without reaction from Platincasino a few hours later closed by itself. I thought it brings nothing anyway. Had me then politely apologized by email to the casino. Subsequently, my account was closed without giving any reason. I would have probably caused chargeback... I paid with PayPal credit. There was certainly no chargeback caused! Also the contact was rude, misspelling, rude! I will do everything possible in the ways so that the craft is put down.

This review has been translated automatically

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