There are various reasons why players contact the support team of an online casino. In this case, users expect to be able to get in touch quickly and expect a competent, helpful member of staff who ideally also speaks German. But how good is the quality of support in German online casinos really?
The Austrian company Betkick Sportwettenservice GmbH not only has a licence for sports betting, but also a permit to offer virtual slot machines in Germany. I took the plunge and paid a visit to the licensed online casino Betano with a manageable budget of 15 euros.
Dear community, the year is drawing to a close and we know that the GambleJoe Advent calendar is an integral part of the pre-Christmas season for you and brings a lot of joy every year.
The EGR Operator Awards are regarded as the Oscars of the gaming sector. Every year, innovative solutions and market-leading products and services in the industry are honoured here. One company in particular stood out in numerous categories in 2024: Kaizen Gaming, the parent company of Betano, won several awards. Although the event is primarily aimed at the industry, the results naturally also show us players where it might be worth taking a closer look.
According to Statista, there were just under 5,000 employees subject to social insurance contributions in the German gaming industry in 2023. Of course, the monthly earnings in the industry depend primarily on the type of work performed. For example, a gaming arcade supervisor earns less than an experienced croupier or an auditor. We took a look at how much money casino employees in Germany currently earn.
The Joint Gambling Authority of the Federal States (GGL) has been regulating the transnational gambling market in Germany since January 2023. Around 110 employees currently work for the newly founded authority based in Halle (Saale). But how much does it cost to run the GGL each month? We have tried to do the maths.
It is hardly believable but true. This year GambleJoe is celebrating its 10-year-anniversary. It was exactly 10 years ago (on the 13th. October 2012) when GambleJoe first went online with its gambling content.
As the software provider BGaming announced a few days ago in a press conference the company will be extending its support measures for the people of Ukraine. The children will especially be helped in every best possible way. But which concrete support measures is the software provider offering?