I have played exactly a week ago Rich Diamonds on 20 euros, then came free spins, after the 2.round came at once server error, please reload game, the account balance was there on about 4000 euros, have screenshots of it, again and again the game reloaded, the error came immediately. The Vip team reported, for a week they put me off with they have given it to the game operator Playson, again and again I tried to load the game, now and then it worked briefly, has given me more free play extension, and meanwhile the account balance is at 11000 euros, but again and again the game breaks off before completion and shows the same error. I'm starting to get the feeling that this is intentional
I would wait a little in your place. Until the game manufacturer gives feedback, it can take a little while.
However, I would contact the Live Chat more often, so that they really take care of the case.
But I just saw that they only have a Curacao license. This means for you that you may never see the money. Hope of course the best for you, but at casinos with this license, unfortunately, this happens more often
Server error Rich Diamonds "5gringos"
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I need your advice!
I have played exactly a week ago Rich Diamonds on 20 euros, then came free spins, after the 2.round came at once server error, please reload game, the account balance was there on about 4000 euros, have screenshots of it, again and again the game reloaded, the error came immediately. The Vip team reported, for a week they put me off with they have given it to the game operator Playson, again and again I tried to load the game, now and then it worked briefly, has given me more free play extension, and meanwhile the account balance is at 11000 euros, but again and again the game breaks off before completion and shows the same error. I'm starting to get the feeling that this is intentional
This post has been translated automatically
Server error Rich Diamonds "5gringos"
Nobody has liked this post so far
Welcome to the forum.
I would wait a little in your place. Until the game manufacturer gives feedback, it can take a little while.
However, I would contact the Live Chat more often, so that they really take care of the case.
But I just saw that they only have a Curacao license. This means for you that you may never see the money. Hope of course the best for you, but at casinos with this license, unfortunately, this happens more often
This post has been translated automatically