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Deposit and withdrawal methods: Spinia payout, anyone have tips?

Topic created on 25th Nov. 2019 | Page: 1 of 1 | Answers: 2 | Views: 1,320
Nicky1974

Spinia payout, anyone have tips?

25th Nov. 2019, at 07:05 pm CET#1
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Hello all. I have a problem with Spinia. Want to withdraw something there, but they do not verify my account. Uploaded all the documents. They want to see a bank Deposit statement from 11/23. Unfortunately, due to the weekend, my statement says 11/25. Have been writing back and forth with them all day, but getting nowhere. And then everything in English as well . Does anyone have a Tip what I can still do? Greetings Nicole

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Mickylein
Rookie

Spinia payout, anyone have tips?

25th Nov. 2019, at 08:37 pm CET#2
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This is normal because the booking is made only on weekdays

If you open the detailed view of the booking in online banking, you can also see the date and time of execution. You can usually download this as a PDF and use it.

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Nicky1974

Spinia payout, anyone have tips?

26th Nov. 2019, at 07:27 am CET#3
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Thanks for the answer. Unfortunately, it doesn't show up on my online banking. Will probably make a new Deposit and hope they accept it

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