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Deposit and withdrawal methods: Problems with the Paysafe / Sportingbet Promo

Topic created on 19th Oct. 2020 | Page: 1 of 1 | Answers: 2 | Views: 839
MissesMiss
Amateur
I hope times strongly that the thread fits in here, I'm really undecided, sorry already if I got the wrong one 🙈

Sportingbet had sent an email 1 week ago that if I create a Paysafecard account via their link and have this verified right away, I secure a 50 € Vip bonus
I have used this, created account and verified via Postident, also the code could be entered and a bonus credit of € 50 is displayed.

Now my problem, if I want to Deposit this amount, my account shows that it is on 0 €

I have contacted Sportingbet directly of course, they have referred me to Paysafe, since the promo would come from them.

Paysafe referred me to Sportingbet, I should inquire about problems there.

The lady from Paysafe support on the phone had me send a screenshot of the error message for the 2nd time, an answer has unfortunately not yet come.

Can someone explain to me whether the error is perhaps with me, maybe I have overlooked something in the fine print
Am I actually the only one who has this problem, or is anyone else struggling with them. Or did someone have this problem and has a solution for it?

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MissesMiss
Amateur
Oh yes, how nice that most of the mistakes turn out to be the mistakes of others

Topic can be closed, or even best deleted.
The Fehlet was actually with Paysafe and is now fixed.

Long live the feedback of the community 🥳😋

This post has been translated automatically

Sabine
Experienced
At the request of the TE, I will close the thread.

This topic has been closed

This post has been translated automatically

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