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Deposit and withdrawal methods: Neosurf deposit still pending

Topic created on 20th May. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,243
Edzas82

Neosurf deposit still pending

20th May. 2022, at 09:50 am CEST#1
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Hello 

(Sorry if my English isnt that good

I ve got troubles with Neosurf deposits since yesterday.. 

Yesterday i used my neosurf account for a Deposit on King Billy. 
All the deposits i did with neosurf in the past where instant . 
This time the transaction is " pending"

Sent screenshot from the transaction details to support .. today Its still on pending..

Today i deposit on Pino casino with neosurf ..  and that deposit also is on pending. 

The deposit was succesfull .. turn back to merchant ..  clicked on it... But no money in my account ..  in my Wallet ( transaction history) the transaction is " pending"

I have had never problems with neosurf till yesterday..  
More people with the same experience or with problems using neosurf on the moment??

Grtzz ☀️ Sazde 🌺🍃




Westbest89
Rookie

Neosurf deposit still pending

20th May. 2022, at 10:52 am CEST#2
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Good morning!
With me the same problem! Yesterday morning everything works as always! In the afternoon I wanted to Deposit another 50 and since then the transaction is "Pending"
Strange! But good to know that it is not only with me so 👌👍
Then there is hope for all that it is a mistake on the part of Neosurf hopefully promptly corrected!
Be so kind and write times here purely if the support answers!
With kind regards and have a nice weekend

This post has been translated automatically

Edzas82

Neosurf deposit still pending

20th May. 2022, at 11:34 am CEST#3
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Good morning! 

Ah oké.. 
I'm not the only one with this problem.
So it s not because of my account or something like that..
That s great to know👍
 
Support ( Both casino s) sent it to there Financial departments they will check it out. 
And when the problem is solved . They will contact me on email .. 

Checked both casino's and Both deposits are still pending..   

Nothing more what i could do on this moment
Then waiting.. 

Nice weekend for you too👍

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