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Public complaints: Slotsvillage.ag does not want to pay out.

Topic created on 04th Aug. 2018 | Page: 1 of 1 | Answers: 1 | Views: 1,409
xjustx

Slotsvillage.ag does not want to pay out.

4th Aug. 2018, at 10:24 am CEST#1
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Nobody has liked this post so far
I got 25 free spins yesterday on https://www.slotsvillage.ag/.
I played a little bit and it was up and down all the time. At the end I had converted account but the bonus conditions and have 90 euros real money in the account.
In the tab "my account" is also cash balance 90 € and from payable 90€.

Now the Live Chat claims after I wanted to verify my account. That I could not pay out the money, because all free spins before the first Deposit are only fun games and the money won from them would only be fun money or test money.
When I asked if I could withdraw it if I made a deposit now, they said this would not be possible either because my account would be set to 0 if I made a deposit now.

Is this legal? And why do they offer more free spins first, with 40 times the bonus conditions (which already takes time to implement) to then tell me it would only be "fun money"

Hope me someone can at least explain why...

Thank you and love

xJustx


This post has been translated automatically

upola
Legend

Slotsvillage.ag does not want to pay out.

4th Aug. 2018, at 10:42 am CEST#2
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Nobody has liked this post so far
Well that's something new.If they don't want to pay you get nothing.Of course that's not right,but what do you want to do.This is a curacau casino,where do you want to complain.

I find only that, whatever that is supposed to mean.

á'" Only the first free spins credited to a player account are part of the registration free spins offer. Any free spins or free Bonuses credited after that are not cashable.


This post has been translated automatically

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