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Wildz: Help !!! Account restricted.

Topic created on 07th Feb. 2023 | Page: 1 of 1 | Answers: 2 | Views: 745
Crisjen

Help !!! Account restricted.

7th Feb. 2023, at 03:24 pm CET#1
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Hello dear Gamblejoe forum,

I played at Wildz at the end of December 2022/beginning of January 2023.
I deposited several times at Wildz until I reached the 1000€ limit per month. All good up to this point.

At the beginning of February I could Deposit again, so I did. Deposited 100€ and selected a game, on it came an error message that my account is locked. Quite puzzled I wrote to the support, on it I got the answer OriginalText

(03:19:24 PM) Nick: You have deposited money to your account via Sofort.
however, this money was not debited from your bank account. We hereby request that you deposit the missing funds to your player account.
We have temporarily restricted your account for withdrawals and gameplay until we receive your missing deposits.
Once you have deposited the missing funds, please contact us via email or Live Chat so that we can inform our payments team.


However, since I can see all live payments instantly with my bank APP, I knew it couldn't be true. I then sent them my bank statements.

Please can one help me Caro zb ?!

This post has been translated automatically

Caro
Expert

Help !!! Account restricted.

7th Feb. 2023, at 03:52 pm CET#2
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Liked this post: Avatar von refucs refucs
Hi Crisjen, I have forwarded your thread to our contact at Wildz. I'll get back to you as soon as I hear back.

This post has been translated automatically

Crisjen

Help !!! Account restricted.

7th Feb. 2023, at 04:01 pm CET#3
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Caro wrote on 02/07/2023 at 3:52 pm: Hi Crisjen, I have forwarded your thread to our contact at Wildz. I will get back to you as soon as I hear back.

Thank you Caro.

This post has been translated automatically

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