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Platincasino: Payout does not work

Topic created on 10th Jul. 2022 | Page: 1 of 1 | Answers: 2 | Views: 791
Maurice123

Payout does not work

10th Jul. 2022, at 08:24 am CEST#1
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Hello,

I have loaded money to my Platincasino account via Paysafecard last week and was also able to win something. Now I wanted to withdraw the money, then I have successfully verified my account. This has also worked so far. Now I wanted to click on pay out and then I get the message that I should upload a current account statement with name, BIC, etc. in the documents. Account statement then uploaded and this was then also in the area of the documents set to confirmed. However, I still have this message when I try to withdraw something. Do I first have to load something via my bank account so that they Deposit this as a withdrawal method?
Maybe someone can help me, because the support of Platincasino unfortunately does not answer at all.

With kind regards
Maurice 🙏🏻

This post has been translated automatically

Hanshanshans
Expert

Payout does not work

10th Jul. 2022, at 03:12 pm CEST#2
1 Like

Liked this post: Avatar von Maurice123 Maurice123
I'm not with Platin, but know that from other providers also so, a bank Deposit necessary to pay out so again. Should then also be sufficient for the minimum deposit.

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Maurice123

Payout does not work

10th Jul. 2022, at 04:36 pm CEST#3
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Nobody has liked this post so far
Thanks for the answer. Have me just Skrill made short 10 euros loaded and then made withdrawal with Skrill. Now it is first wait 1-2 days until the money comes.

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