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CrazePlay Casino: [solved] My deposited money suddenly becomes bonus money

Topic created on 11th Feb. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,098
omadaut

[solved] My deposited money suddenly becomes bonus money

11th Feb. 2022, at 02:12 pm CET#1
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I have claimed a bonus of 40% on the deposited amount at crazeplay. I had deposited 100.- € and could now play with 140.- € - for exactly one week. After one week I still had 96.- € play money. That was on Sunday evening. When I wanted to play on Monday, I suddenly had no more money available. My inquiries revealed that my deposited money also counted as a bonus. Since I had not wagered the entire bonus within the one week, I was stripped of my entire balance. I consider this to be fraud, as my deposited money was simply, in German, stolen from me.

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gambler67
Experienced

[solved] My deposited money suddenly becomes bonus money

11th Feb. 2022, at 05:12 pm CET#2
1 Like

Liked this post: Avatar von KaCkvOgL KaCkvOgL
No fraud, usually you have depending on the terms and conditions 7 days to wager the bonus, as soon as you make a Deposit it is in most cases bonus money. Since you have not made it afterwards your Bonus money expires!

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Caro
Expert

[solved] My deposited money suddenly becomes bonus money

14th Feb. 2022, at 01:39 pm CET#3
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I will close the thread, because as gambler67 has already written, the following is stated in the T&Cs (translated): Unless otherwise stated, the active bonus must be wagered within 7 days of issuance, otherwise both bonus funds and wins associated with the corresponding bonus will be forfeited.

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