Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Betsson: Betsson removes win from bonus (Page 2)

Topic created on 20th Nov. 2019 | Page: 2 of 2 | Answers: 12 | Views: 4,531
Lucas001
Amateur
Abuamirooooooo wrote on 09.04.2020 at 18:35: Hello everyone I also have the same problem have 50€ deposited for bonus un set and 1600€ paid out, but this could not be paid to me according to 12.1 what can I do against it ?

Best never play with bonus, gives only problems and even rarer money. Sorry for you.

This post has been translated automatically

Caro
Expert
Hi Abuamirooooo, I just read through 12.1

12.1 All Bonuses are available only once per person, family, household, address, email address, credit card number, bank account, phone number, computer/device and/or IP address.

Does this apply to you? Have you or anyone in your family/household/ with the same device/ with the same IP ever claimed a bonus?

This post has been translated automatically

Abuamirooooooo
Hey thanks for the help, no Caro I played for the first time there and also only with a device. Do you think I can still do something that I get my money? Or is it hopeless?

This post has been translated automatically

Hot Topics14th May. 2024 at 10:47 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately