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Public complaints: Casino Winner does not pay out winnings because they allegedly cannot match email!

Topic created on 15th Jul. 2017 | Page: 1 of 1 | Answers: 0 | Views: 2,510
Daniel
Elite

Casino Winner does not pay out winnings because they allegedly cannot match...

15th Jul. 2017, at 04:04 pm CEST#1
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Hello,has anyone had any experience with this casino.I got 4 times each 10Euro bonus the week before last.For each 10Euro I had to wager 300Euro,makes a total of 1200euro.Fortunately I managed to do this and then I wanted to withdraw my winnings 400Euro.The withdrawal was successful,...... ..a short time later I got an email that the withdrawal would be rejected due to wrong iban/Swift code.Thereupon I checked and found that it was the correct number.I wrote to Winner again and scanned a copy of my bank statement and sent it to the casino.Winner then wrote that they could not match my email and therefore could not help me.A few days later and no change in the situation I gave Winner a time limit to make my withdrawal.I also announced that I would file a complaint against their gaming license in malta and take further legal action against Winner Casino.To date no response,live support is not responding and no one is answering the phone for over a week.Has anyone experienced anything similar and can give me tips on what I can do!

Note: This text was originally posted by GambleJoe user "Snischna" who opened this text in an inappropriate topic. This text was originally posted here: https://www.gamblejoe.com/forum/online-casinos/beschwerden/lapalingo-verweigert-auszahlung-mit-einer-luge-beweis-liegt-vor-2072/2/
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