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Casino verification: Unibet - funny procedure

Topic created on 25th May. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,182
murhuber
Hello, does anyone have experience with Verification at Unibet? For me it already takes 10 days and from support it only says 'please be patient'.

Briefly to the story:
I have registered (from Austria) on unibet.DE, deposited and won a 5-digit sum. When I wanted to cash out, my account was blocked because I was not allowed to register from Austria on unibet.DE but only on unibet.COM, so the answer in customer chat. Nevertheless, a payout was probably possible, they said.

Today, 10 days later, the verification process is still underway. All inquiries in the chat end with "Please be patient, we are checking"...

I see everything, but 10 days is just really a number.

Anyone experience with this?

This post has been translated automatically

Priince
Amateur
is certainly a special case with you because you are actually not allowed to play on .de. You'll have to be patient willy-nilly.

I myself NEVER had to verify and have already several payouts behind me

This post has been translated automatically

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