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MagicRed: Magic Red | payout is approved and then rejected again

Topic created on 18th Feb. 2021 | Page: 1 of 1 | Answers: 0 | Views: 1,204
AZAD35

Magic Red | payout is approved and then rejected again

18th Feb. 2021, at 12:41 pm CET#1
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Moin,

i have made a Deposit of 25€ with bonus on 03.02. at Magic Red.
The bonus was completely fulfilled and in the end a sum of 600€ remained for me.
That sounds nice and good, but the gentlemen of Magic Red unfortunately do not get it (do not want to get it) to arrange the transfer to my bank account.

On 08.02. I have requested the payment for the first time:

Option
Payout request
Sum
-200,00€
Balance
0,00€
Status
Approved

Option
Payout request
Total
-400,00€
Credit
0,00€
Status
Approved
This was processed until 11.02. and then according to support - cancelled due to a technical error.

The payout was then requested again on the same day and on 15.02. this was also approved again.
February 15, 2021

Option
Disbursement request
Sum
-598,00€
Credit
2,05€
Status
Approved

On 17.02. the status was unfortunately different again... first the payout was approved and then it was cancelled again.
February 17, 2021

option
Disbursement Request

Total

-598,00€

Credit

2,05€

Status
Approved
Option
Disbursement Request
Total
598,00€
Balance
600,05€
Status
Rejected



With the reason my bank would have rejected the transfer, strangely enough, my bank could not determine a receipt of payment.
Today on 18.02. I request the transfer for the 3rd time and I'm slowly a bit desperate and would like to know if someone here has had similar experiences with this casino and perhaps knows how to deal with it or how best to proceed.

Thank you in advance.

LG
AZAD35

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