DrückGlück: Community Reviews (Page 10)
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A wide range of games
Poorly implemented bonus offers
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The casino offers a very large selection of games. The support is friendly and also responds very quickly to the problems of their members. The payouts are processed quickly and without problems. There are also many bonus offers offered, unfortunately, these do not work from time to time, only after asking the support, the offer is then credited.
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Good game selection, initially good bonus offers
Verification could be faster
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There is everything your heart desires in terms of games. I was able to save and pay out 50 EUR from a bonus offer. After that, however, I have never again received bonus offers without deposit. The verification then took almost 2 days, there are other casinos clearly faster. Overall, however, there were no problems
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Huge game selection
11 hours downtime for disbursements
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The game selection is terrific and also the in-house slots can be seen.
The support is available 24/7 and always very helpful and patient in terms of voice understanding like no other support. Of course, you also sometimes catch an unfriendly colleague, but here rather rarely the case.
What can be really super annoying is that when a withdrawal has been requested, this must stand still for at least 11 hours before it is processed at all. My withdrawals have unfortunately never made it that far, but I am not entirely innocent of that.
The bonus offers are certainly tempting for some, definitely very extensive on a daily basis.
The tournaments offered here, even if they are initially free, you can only win if you buy in over and over again with real money, this can lead quite quickly to the end of the money
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I am very satisfied customer
Nothing to complain about
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The casino is very reliable game casino.has many free spins I get now and then and a lot of choice of slots and other games.you can communicate very well with the chat.also very fast Verifiezierung I must say.So nothing like ran people .try it out
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Good games
No wins after account verification and also no free games times
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After verification no wins and not even free games even if you deposit a lot
This has less to do with luck. Support is also often unfriendly and is not available at the specified times. Already disappointed if you deposit a lot. Sad also with paysafe fees
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Game selection and new actions
I can not say
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Drückglück casino is fun to play at and I really liked the welcome package as well.
The support is friendly.
I also find the website well designed and appealing.
This casino I can only recommend I like the game selection.tuniere are mega and you can win real prizes. Simply top
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Solid game selection
Verification problems
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First of all: The selection of games at drückglück is solid
Unfortunately, I had massive problems with verification. They constantly rejected my documents and did not tell me why they were rejected. This is a shame because it gave me the feeling that drückglück was insisting that I cancel my withdrawal. After a lot of back and forth, my documents were finally accepted
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nothing
pretty much everything
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It should not be a rating criterion, but I have never won anything in this store. Okay, that can happen elsewhere, but here at "DrückGlück" there are so many other negative aspects that I'm not surprised to be on the losing side when it comes to "winning". There are hardly any bonus offers or free spins and when you are supposed to get them, they are not activated or you get an error message. Inquiries about this to the support lead to persistent silence. All in all, the support team prefers to "play dead" rather than react adequately to the paying customer or to anything at all. I have already heard and read from many others that DrückGlück also has a hard time with payouts or uses the same tactics as described above. I mention this because even with a possible win, I would have the greatest concerns whether the casino pays out at all. Another annoying point are the fees when depositing. All in all, I have never experienced a worse casino than "DrückGlück" and can only advise everyone to keep their hands off it
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Wide range of games
Bonus offers bad
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Bonus offers are actually only by deposit and then by gambling to achieve Support was only in English has never paid out with me a large number of slots so it can not be boring there bad for that I have to pay with each deposit also a fee so you can play there
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-fast verification, nice suport
- bonuses could be more customer friendly and the look could be better
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All in all, a really very good site
You can easily register, get good bonuses and can also implement them
The verification took me a day and a half and only because my passport had expired. But trz I had the win Sunday evening and Wednesday it was in the account. They didn't stall me or anything
The support is really friendly, but unfortunately only in English
I can really recommend this site to everyone
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Numbers not out,Poor support
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Unfortunately, this casino does not pay out at all.
The casino s support is only in English and connected with eternally long waiting times, if they respond at all.
Absolutely not recommended!!!!!
There are also deposit s fees.
The only "positive" point is that the casino has an app
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poor game selection,very bad support,live chat only in english
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won 100 euros and they do not pay out. Contact with Live _Chat -Support aufenommen, which is only in English. A certain Chris wrote me that the money is on the way.this is complete nonsense, because the booking was on 06.Juni2019 and now is already the 17.Juni.2019. I say only CAUTION . .support has been emailed several times . no answer.
so warning to all fingers off
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Many games
Never paid out
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Great site and nice design. Have only deposited so far. Different bonuses but somewhat strange rules. Verification took forever. I am not 100% convinced of this online casino because I somehow have no luck but the games are interesting. But on the whole it fits.
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App
none
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Drückglück casino is fun to play at and I really liked the welcome package as well.
The support is friendly.
I also find the website well designed and appealing.
I can only recommend this casino, I like the game selection.
Deposit by Paysafecard is possible.
Withdrawal via Paysafecard is possible.
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The app on the cell phone
Support, deposit fees
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One positive thing about DrückGlück is the app for Iphone. Why do not all casino providers have such an app? There are many games to choose from
Negative: Support
Emails are not answered, no one answers the phone. Live support is supposed to exist, I tried for weeks without success.
Then I had to contact DrückGlück via Facebook
Embarrassing so what for a casino provider.
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Nothing
Payout does not work. Poor layout.
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Payout does not work. It always says please enter your account number. Damn it there are only BIC & IBAN. 200 € deposited for nothing. In the end, I was on over 400 € and again all gambled away, because I could not pay out. Never again!!! You also win very little. So rather play at Interwetten, Mr Green & magic red
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In the beginning when you register super first payout last year where still pay Pal was really everything super
No more pay pal no more german chat modest payout
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Last year people from support super nice chat great .since this year the complete opposite staff very unfriendly at chat always says not available in their language please contact support @drueck glueck com. Since mann never gets an answer back and by phone I never get to talk to someone full sucked
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All games run smoothly, fast first payout.
Nothing so far!
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A nice OC with a large selection of games. The games run smoothly and without problems. Among others, all titles from BTG (except for the new Final Countdown which is still exclusively playable at Leo...), PNG, Gamomat and huge selection of Merkur games...unfortunately Eye of Horus is missing here...
No fees on deposits. Verification within a few hours done...on the WE, as well as the first payout went out directly afterwards.
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Fast payout
For s-h too few games to choose from
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So in itself not a bad casino but unfortunately they ask for Schleswig-Holstein too few games. Super fast payout without any problems. I think you will find no chat but only email and that is not good. My favorite casino but it is not because 2oe said too few games for Schleswig-Holstein
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Many games you can play
Pay fees when depositing
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Drückglück is a very well built casino with many games and also good offers, unfortunately you always have to pay a fee when depositing and I do not feel that great for me. Otherwise, a very clear page where you can also find very fast games and it is also a lot of fun to play there.
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Very easy verification and fast payout
Long dry spell
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The casino is well and clearly structured - game selection is great and the bonus offers there is every day enough choice very often 100% bonus but only from 20 € deposit. It has Determined 10 ez until I have won but the withdrawal has no problems funk the support is super competent and friendly I have nothing to complain about
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many bonus offers
impersonal
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There is a great selection of tournament games and bonus offers! There is a possibility to deposit via paysafe. In addition, there is a large selection of games. Personally I'm split, it's kind of fun to play but the wins are unfortunately not really worth mentioning
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First deposit bonus
Fees on deposit, poor game selection
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The site I do not like the design and also from the game selection I find them in need of improvement.fees on each deposit method ...to run the games very ruckeling and slow so the game makes no fun.The duration of veriferzierung is ok within 48 hrs smoothly works and completed
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There is nothing positive
Very Bad
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I have not yet had a win the special games and the free games are so meager that do not pay I play for 2 months I do not know how much money I have already gambled away there but a win I have not yet had so I do not believe everything that is written here I believe times that are friends of those who comment.
Everyone writes that he has won 5000-9000 euros I have so far won nothing so how can the others claim that they have won so much people leave the fingers of Drückglück
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Good games, fair win factor
Payout does not work, lack of support
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Well then, I was lucky at Drueckglueck.com and won 9000 euros, which I wanted to pay out in two installments.
After my first payout was rejected several times (without explanation) I was after 3 times live chat on the missing documents. These I then submitted and once 5000 euros (07.10.) and once 4000 euros (10.10.) in order. After the 7 days waiting period and the assertions on the part of Drueckglueck.com that the money was paid out, I had an investigation made by the bank (paid of course) - nothing was ever commissioned. Drueckglueck.com showed me a document with my IBAN number (without address, SWIFT etc.) and admitted only after MGA had been involved that the amount of 5000 Euro was rejected (I don't know what happened to the other 4000). After a week and several contacts with the live chat and a callback request by e-mail, I was asked to give the account data again (although all account data are clearly visible on the documents that I have submitted!) I have confirmed this again with pictures and text and until today there is no answer... over a month back and forth with support, calls that are not answered and even the Malta Gaming Authority has taken the case - still no payout, no help from support and no real information how to proceed. Everyone can make up their own mind... but the fact that wins that have been verified and confirmed are not paid out is embarrassing.
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Hands off !
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I fell for the gray area
I have played in the casino DrückGlück, after some deposits I have lost, there was then but a mega win (screen is available). The win disappeared but again after I had 2 days no connection to the server as if by magic (screen is present).
After some mails that remained unanswered in the beginning (4 days) came the shocking news that I allegedly have not played in real money mode and thus have achieved no win in the 6 digit range.
I have informed the supervisory authority in Schleswig Holstein and Malta (emails are available). The answer from Schleswig was again shocking because, ,, although it is one and the same company should be mentioned whether you are registered on the domain DE or COM. All users who are registered on the domain Dotcom play in an illegal casino, all users who play on the domain DotDE, legal as long as they live in the jurisdiction of Schleswig.
I am now trying to claim my deposits that I have made in court and I recommend this to all users who have fallen for this trick
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Disconnects
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Connection interruptions - thus defrauded of almost 10,000 euros. Support is not happy about it. MGA "cannot determine anything".
Lousy mess - verification took just under 5 days, first payout 6 days later.
I can not recommend anyone. After all, I'm not the only one that happened in this casino.
Not recommended
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Fees poop!!!
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Once what won then allesssss lost madness!!! One is just once verascht then you can deposit as much as you want you lose only !!!! Am really shocked and sad .... there you go crazy or? Do not know how it goes to the others? You can the whole salary purely it just comes nix!
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Top game selection, many deposit options, bonus offers always appealing, software works flawlessly
Support not quite friendly, Paysafe card with fees, verification took longer
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I like the game selection very much, especially because the Merkur slots are available for German players again.
Unfortunately, I miss the games from Quickspin, but well, sometimes you have to close one or the other eye.
It would be nice if one day the fees for the deposit with the Paysafe card would fall away, so that you can use any bonus offer without worry, if times it has forgotten.
The verification took some time, but the payout was then quickly visible on my bank account. So far, it remained unfortunately only with the one and all the more excited I am, with the next, to the speed.
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Good game selection, good website, user friendly
none
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So far I can't complain, have quite good experience with this casino. The game selection is great, the bonus offers too. The bonus conditions are about complicated, but I understand that, must be so, otherwise everyone would want to exploit this somehow. Overall, I find DrückGlück quite reputable and user-friendly
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