DrückGlück: Community Reviews (Page 10)

One positive thing about DrückGlück is the app for Iphone. Why do not all casino providers have such an app? There are many games to choose from

Negative: Support
Emails are not answered, no one answers the phone. Live support is supposed to exist, I tried for weeks without success.

Then I had to contact DrückGlück via Facebook

Embarrassing so what for a casino provider.

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Payout does not work. It always says please enter your account number. Damn it there are only BIC & IBAN. 200 € deposited for nothing. In the end, I was on over 400 € and again all gambled away, because I could not pay out. Never again!!! You also win very little. So rather play at Interwetten, Mr Green & magic red

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Last year people from support super nice chat great .since this year the complete opposite staff very unfriendly at chat always says not available in their language please contact support @drueck glueck com. Since mann never gets an answer back and by phone I never get to talk to someone full sucked

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A nice OC with a large selection of games. The games run smoothly and without problems. Among others, all titles from BTG (except for the new Final Countdown which is still exclusively playable at Leo...), PNG, Gamomat and huge selection of Merkur games...unfortunately Eye of Horus is missing here...
No fees on deposits. Verification within a few hours done...on the WE, as well as the first payout went out directly afterwards.

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So in itself not a bad casino but unfortunately they ask for Schleswig-Holstein too few games. Super fast payout without any problems. I think you will find no chat but only email and that is not good. My favorite casino but it is not because 2oe said too few games for Schleswig-Holstein

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Drückglück is a very well built casino with many games and also good offers, unfortunately you always have to pay a fee when depositing and I do not feel that great for me. Otherwise, a very clear page where you can also find very fast games and it is also a lot of fun to play there.

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The casino is well and clearly structured - game selection is great and the bonus offers there is every day enough choice very often 100% bonus but only from 20 € deposit. It has Determined 10 ez until I have won but the withdrawal has no problems funk the support is super competent and friendly I have nothing to complain about

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There is a great selection of tournament games and bonus offers! There is a possibility to deposit via paysafe. In addition, there is a large selection of games. Personally I'm split, it's kind of fun to play but the wins are unfortunately not really worth mentioning

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The site I do not like the design and also from the game selection I find them in need of improvement.fees on each deposit method ...to run the games very ruckeling and slow so the game makes no fun.The duration of veriferzierung is ok within 48 hrs smoothly works and completed

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I have not yet had a win the special games and the free games are so meager that do not pay I play for 2 months I do not know how much money I have already gambled away there but a win I have not yet had so I do not believe everything that is written here I believe times that are friends of those who comment.
Everyone writes that he has won 5000-9000 euros I have so far won nothing so how can the others claim that they have won so much people leave the fingers of Drückglück

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Well then, I was lucky at Drueckglueck.com and won 9000 euros, which I wanted to pay out in two installments.
After my first payout was rejected several times (without explanation) I was after 3 times live chat on the missing documents. These I then submitted and once 5000 euros (07.10.) and once 4000 euros (10.10.) in order. After the 7 days waiting period and the assertions on the part of Drueckglueck.com that the money was paid out, I had an investigation made by the bank (paid of course) - nothing was ever commissioned. Drueckglueck.com showed me a document with my IBAN number (without address, SWIFT etc.) and admitted only after MGA had been involved that the amount of 5000 Euro was rejected (I don't know what happened to the other 4000). After a week and several contacts with the live chat and a callback request by e-mail, I was asked to give the account data again (although all account data are clearly visible on the documents that I have submitted!) I have confirmed this again with pictures and text and until today there is no answer... over a month back and forth with support, calls that are not answered and even the Malta Gaming Authority has taken the case - still no payout, no help from support and no real information how to proceed. Everyone can make up their own mind... but the fact that wins that have been verified and confirmed are not paid out is embarrassing.

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I fell for the gray area
I have played in the casino DrückGlück, after some deposits I have lost, there was then but a mega win (screen is available). The win disappeared but again after I had 2 days no connection to the server as if by magic (screen is present).

After some mails that remained unanswered in the beginning (4 days) came the shocking news that I allegedly have not played in real money mode and thus have achieved no win in the 6 digit range.

I have informed the supervisory authority in Schleswig Holstein and Malta (emails are available). The answer from Schleswig was again shocking because, ,, although it is one and the same company should be mentioned whether you are registered on the domain DE or COM. All users who are registered on the domain Dotcom play in an illegal casino, all users who play on the domain DotDE, legal as long as they live in the jurisdiction of Schleswig.

I am now trying to claim my deposits that I have made in court and I recommend this to all users who have fallen for this trick

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Connection interruptions - thus defrauded of almost 10,000 euros. Support is not happy about it. MGA "cannot determine anything".
Lousy mess - verification took just under 5 days, first payout 6 days later.
I can not recommend anyone. After all, I'm not the only one that happened in this casino.
Not recommended

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Once what won then allesssss lost madness!!! One is just once verascht then you can deposit as much as you want you lose only !!!! Am really shocked and sad .... there you go crazy or? Do not know how it goes to the others? You can the whole salary purely it just comes nix!

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I like the game selection very much, especially because the Merkur slots are available for German players again.
Unfortunately, I miss the games from Quickspin, but well, sometimes you have to close one or the other eye.

It would be nice if one day the fees for the deposit with the Paysafe card would fall away, so that you can use any bonus offer without worry, if times it has forgotten.

The verification took some time, but the payout was then quickly visible on my bank account. So far, it remained unfortunately only with the one and all the more excited I am, with the next, to the speed.

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So far I can't complain, have quite good experience with this casino. The game selection is great, the bonus offers too. The bonus conditions are about complicated, but I understand that, must be so, otherwise everyone would want to exploit this somehow. Overall, I find DrückGlück quite reputable and user-friendly

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A great game selection that is clearly laid out. The payouts are quite fast. I can't say much about the bonus, I play without it. What annoys me is the deposit fee. I already leave enough money there, for what even a fee. That is for me also a reason that I play there very rarely. I like the casino otherwise well

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This casino really leaves me at a loss for words !!!!

Find it a pure disaster the page is built really ridiculous

The game search is also not the real

The support also very bad

Take forever to answer and often seems stressed and disinterested!!!!

Better play somewhere else would not recommend it further

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Well...I deposited and cashed out there a while ago. The game offer is good, but nothing earth-shattering. The bonuses, as usual...must be implemented x-fold. When I contacted the support 2x, these were only English-speaking employees. Here I was surprised that at a casino with a German name, there is not even a German-speaking support. Withdrawal went through without any problems. But play here again? Rather not...no...

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So I will probably avoid this casino in the future and have excluded myself there for a while. For months I try it here every now and then. Play often times without bonus, but with the offer of 100% reload bonus I like to pay times 20 EUR. The problem that at least from time to time with me the bonus is not credited or delayed. The support is never available, by mail you get the answer even after 24 hours. It can't get any worse. Chasing money out for TV advertising, but offer no support is poor.
In many casinos where I play, I let myself pay out smaller sums at the beginning. On the one hand to be verified, on the other hand to see how fast the payout works. Drückglück is probably by far the worst casino for me. For 3 months I always seem to be in the wrong place at the wrong time, or the casino really has such a high house advantage. But I've already read that neither service nor payout can score points. That's why I have never been able to enjoy the payout here. In any case, the casino sees no more money from me.

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Since I usually play without a bonus anyway, the bonus offers hardly interest me.
The verification took about 1-2 days, withdrawals by bank would be processed after about 24 hours and were then already the next day on the bank account. There is a very large offer of slots.

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deposited 10€, won 2500€

I was told something about 10% of the deposit as a max bet and this was taken as a reason to pull me 2300€. Wins were with a stake of 1,25€!!! If you gamble away your money, it is gone, but if you win, this provider keeps the possibility open to collect wins without much effort. Not recommended

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Good site with great selection, but with poor support and payout is delayed by slight confusion due to certification of personal documents. Otherwise can recommend the site ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

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Have me in this casino times registered, 50 euros Deposited. I did not even come to the slots over my bet I have never seen anywhere. Mega bad game selection and the wheels run slowly, I almost fell asleep! After the 50 euro wegwahren equal account deleted. There are better casinos.

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I signed up with DrückGlück a few weeks ago because my friend plays there a lot and I saw their ads on Pro7. So far I can not complain. Find the presentation funny and not as trite as other platforms. Selection of games is good and especially technically there are no problems. I also used the bonus for the first deposit and made 50 EUR plus the first time. The withdrawal went quickly, only had to send various documents, which is probably normal to

In short: Games great (extremely large selection of slot games), with the customer service I had so far only by email contact but always fast and friendly. The payouts are also fast...now I hope that many more will follow and that they also run so smoothly.

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I signed up here and received a bonus of 150 euros (100%). Deposit was 150 euros. My deposit and the bonus were listed separately

I.e. the deposit is played first and only when you have lost this amount completely, the bonus is played. With me it was so that after about 5 turns already had a larger win, so I always played with my money and not with the bonus. It went so far that I had won 4700 € within 24 hrs :)))

In the end I converted the required turnover (30 times my deposit), so I also got my bonus of 150 €. Since I got too greedy, I kept playing, so I ended up with only 3150 € in my account. I decided to make a withdrawal.

As known one must then upload some documents such as credit card data and an invoice so they can also see if the address given is correct . Passport copy has also been a must. Then I waited almost two days until the customer service contacted me

They also asked for a screenshot of my PayPal account. I thought that was a bit strange. I sent them another screenshot as requested. Then I waited another two days

Then I asked the customer service again what is going on. They said that they had no way to speed up my payment. Accounting would get back to me when the payout was made. I was getting anxious. Two days later I actually had 3150 € on my PayPal account

However, I feel a bit uneasy about the PayPal screenshots I requested. No sooner was the payout on my account I also received an email from the accounting department. This said that I had violated the bonus rules, and you could, if they wanted, the amount won completely.

However, they decided to pay me the won amount of 3150 €. I should look at the bonus rules and refrain from violating them

What did I do? I was very surprised to receive such an email. I thought I only have to convert my deposited amount X times and that's it. But no : In the bonus rain it says that betting is allowed with a maximum of five euros or 10% of the bonus amount. The lower amount counts

After I had already won a few 1000, I have also used several times 7-10 euros per dpin.

Even if I have the bonus amount of 150 €nicht once claimed, it said that I violated the rule.

Therefore, pay attention here what is in the bonus rules. Am glad that they have decided accommodating...

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Anyone depositing with a Paysafecard should have an account with Paysafecard. I could only request a withdrawal after I made another deposit with the credit card. Or I would have had to create an account with PSC. The verification of the documents was surprisingly fast for that
It was interesting that the support answered me in English (with German Google translation), since the German-speaking was not occupied, the response had taken 2 days.

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I would like to talk to a marketing manager of a casino.preferably with the one from DrückGlück.which target group does one address with it ? Was the designer permanently on coke? The start page looks as if it had been designed by unaccepted designers of the University of Büttenwarder.For 8 year old kids ok - as long as you lower the minimum age in OC `s.I have nevertheless dared and opened an account at the end of last year verified and deposited.Since I started with less high expectations, I was surprised that the verification took only 1 day and the bonus (which I also claimed) was quite good.Surprisingly, I also felt quite entertained for a few days - to a payout, however, it did not come.The game selection corresponds to the standard - nothing particularly worth mentioning.Load times and playability are clearly given - no problems.The structure of the page, if one has not long become blind, is clear and the handling is okay.Actually, it would be quite good to endure here if the graphic Norrovirus would be omitted here.(I know I repeat myself).To a payout it did not come - but seriousness can be confirmed here probably.The great love will not give it with me here - but who likes it…bitteschön.

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The bonuses for first-time players are great. I have now won something and update the status. The verification lasts 2 days and the payout I had 2 business days later on the account. The subsequent payouts take on average 2-3 business days until you can post them on your bank account. I can recommend it

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Massive TV advertising which is supposed to attract first-time players, serious but not very innovative.

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