First of all, I find the site visually wonderful. Very organized and comes across very classy. Games also run smoothly. Also the possibility to play up to 4 slots in one window. From the side, it would be one of my favorites.
But there are several points of criticism. And I would rather they put something into their customer service instead of the optics.
Support is not necessarily helpful. Both in the chat and by e-mail, they do not respond directly to questions. If you write an email and provide information a day later, you get a few hours later the information that something is missing, although you have given the information. If you ask for something, you get an answer to everything, but not to what you want to know.
If one has deposited sometime months ago via Paypal, then made several deposits via another deposit method, so that is of course gladly taken. But they only want to pay out to Paypal. If the account is no longer available, the theater starts
Player protection is also not writ large. First, there is only the possibility to set a deposit limit. But neither a session limit, bet limit, stake limit or loss limit can be set. One has at least the possibility of a cool-off phase. But if I understand the T&Cs correctly, no payout is processed during the time of the lock, which would be cheeky if that is really implemented
Also, beware of bonuses. If you have taken a bonus and not converted or played completely to 0, it remains active for each further deposit. Still had 2 cents on the account, only after my third deposit and after I wanted to pay out I noticed that was still active. Therefore, look before and play on 0, before a new deposit is made. I have so far never had except for the casino with the big W. Normally, the bonus is deleted from a certain balance, but no later than when you are under 10 cents and new deposits. But these are probably the loopholes that casinos keep open
This review has been translated automatically