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Deposit and withdrawal methods: GoSlotty and Trustly

Topic created on 02nd Mar. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,814
zockerthomas
Rookie

GoSlotty and Trustly

2nd Mar. 2020, at 04:11 pm CET#1
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I have requested at GoSlotty on 22.06.2020 300€ payout via Trustly. After repeated inquiries I got on 26.02.2020 the information that the payout was approved and on the way. The money is still not there. Now I ask for days for the transaction number so that I can ask myself at Trustly without success. The payout is not visible in the transaction history. Remains to mention that GoSlotty insists on a 2 times turnover requirement for bonus-free deposits. So hands off GoSlotty

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Kleinkariert
Expert

GoSlotty and Trustly

2nd Mar. 2020, at 07:27 pm CET#2
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Registered arbitration board is Promediate (https://www.promediate.co.uk/8341-2/) please report your concern there in English. Alternatively, write to the MGA, but they will first want you to try the mediation at Promediate.

If the payment was approved on 26.02, then the money should land at the latest on 03.03.20 with you. If not, then an error has occurred and if they do not want to come out with the ID or check it, you have to knock on the arbitration board and they will get the ball rolling for you. You should receive the money in any case.

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