Kassu: Community Reviews

Great game selection in the casino. Large selection of game providers and as good as daily new interesting bonus offers. I like the start page with the immediate filter options for providers, because some other sites miss that. Most of the time you play your favorite provider anyway. The welcome bonus is generous and the most common deposit options are also available

The casino belongs to the Genesis Group and has many sister casinos, which are similarly good and differ only in the presentation or theme. You can't go wrong.

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Kassu is a fairly new provider, but I was positively surprised on the one hand because of the nice welcome bonus 100% plus 300 free spins spread over 10 days already for a small deposit from 10 euros, but with a max cashout of 100 euros on the free spins and on the other hand because of the modern Desgin of the website and the good game selection. The verification was unfortunately not so good constantly had to upload a new document or the same again. For existing customers, it is then also rather meager bonus, rarely times a few free spins. I would recommend verification to everyone before the game, then nothing should stand in the way of the fun eigendlich.

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Generally a good casino. I find it noteworthy that almost daily bonus offers arrive by mail. Often there are 100% bonuses combined with free spins. So for bonus lovers a top store. Unfortunately, the Genesis software is one of the slowest. Page loads partly forever when searching for a game are loaded for each letter games individually, etc. This makes the gaming experience unfortunately only so mediocre

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The game selection is great, as is the software on which the games run. Because these run without problems and without jerks. The support is unfortunately only average. The verification takes several days and unfortunately so also the first payout. This has also taken time. But the subsequent payout was faster

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The game selection is very good all major game providers are represented there so the fun factor is also present. Bonus offers you get almost daily by email but they are nothing special you never get bonuses without deposit. The support is unfortunately only in English. Unfortunately, I can not say anything about the payout.

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The good: game selection. Fun factor.
The bad: The support is no good. Takes a long time to answer and you are put off. Verification time was eternal for me. I always had to ask. Bonus is OK. To the payouts I can not say anything because I had no great luck

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I deposited three times at this casino and was able to withdraw 300 euros. As a precaution, I already sent my documents via email to shorten the usual verification time. After 3 days I asked the support why my withdrawal is not processed. The support answered after a long time that there are technical problems and I should be patient. After 8 or 9 days I had my win on the account...... ... In my opinion, such a withdrawal time is not compatible with the needs of the players. Deposits are made in a few seconds!

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My experiences in this casino are then but clearly different from those of other users who have given a review here. And if I had looked in here before, my decision to register at this casino might have been different
I would like to explain my very high good ratings briefly. I play for several years in online casinos and never had such a lucky streak as here . After my first withdrawal I was able to earn the same amount of my first withdrawal again and submit a second withdrawal . And it almost looked as if a third payout would be possible, but then the luck was over
Logically fun factor 5 stars!
There are now so many good game providers with a very large number of great games that I no longer manage to play all the games.
Game selection therefore 5 stars!
Bonus offer 100% I would call standard and award a good, but since here only a few games were not playable with bonus there is a very good : 5 stars here !
The first withdrawal request should be decided within 48 hours, but it was not . The next day I tried the support (chat) about it . The young lady wrote that she would send a message to the relevant department . The following day I had a payout confirmation .
Support thus 5 stars!
Both payouts were credited to my account after the confirmation the next day (trustly) .

In conclusion, I personally can therefore only give a recommendation for this casino .

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A casino you can forget, just like the sister casinos.
All through the bank cruel, hardly any wins, I signed up for all through the link from Gamblejoe. In none annährend ne chance, and at kassu 50 € saved to test the payout. Is after 45 std not even processed.

Me a mystery how you can take such casinos here, but that seems to pile up at Gamblejoe, am really disappointed

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First the nice and positive thing: The game selection is good. Although some providers (including Pragmatic) are missing, but in principle it's clear. Likewise, there are regular bonuses, sometimes more sometimes less good. The turnover requirements are okay with 40x, since it only affects the bonus amount. But it is not a no sticky bonus.

With the positive things but that's it. The support is a single impudence. Questions are only answered on the 2nd or 3rd request, and the friendliness is also far too rare there.
Furthermore, the payout times are a mess. It is written that payouts are processed within 48 hours. This is mostly kept, but also always almost completely exhausted. Here you have to take an example from other casinos that get it done SIGNIFICANTLY faster. This is simply no longer up to date
To top it off, if a withdrawal fails due to an error on the part of the casino or the withdrawal method and this must then reapply, that you have to wait the full 48 hours again, although it is not your own fault. Cooperative and courteous is not! Therefore, my advice to all who are considering registering here or in general in this casino group. Leave it, and look for another casino. There are so many good, reputable, fast working and friendly casinos on the market, just save yourself the trouble.

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Personally, I'm waiting here for now more than 4 days so that my withdrawal is processed at all it seems as if that is exactly the system of the casino. It seems as if "Cancel withdrawal" is ubiquitous, they try to delay the player with a possible win until he cancels the withdrawal and gambles away all his money again. My tip: Finger away

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