CasinoSecret: Community Reviews (Page 1)

Casino Secret is a very clear casino on both PC and smartphone. Casino Secret offers a great cashback service. Also interesting are the frequent bonus offers such as the match bonus. So far I have received a 25 @ match bonus and have been able to convert it easily. It must be played through completely only once. It is a pity that no Netent games are offered. Otherwise a great casino

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I would like to renew my previously not too good rating from 2019 now, because much has improved from then until now in this casino. Meanwhile, you get as a regular player often times a really good bonus offered, where you have to make a deposit and then the bonus money + deposit is deducted to 50% each when playing on selected slots and the winnings are all completely added to the real money, so no annoying bonus conditions as in all other casinos where you have to convert the bonus money up to x 40 Otherwise what has also improved, the games compared to then now significantly less jerky and no longer crash completely. I have now also paid out several times at Casino Secret and that the payouts are always processed the following day, is also completely acceptable to me. Therefore, it was now important to me to readjust my rating.

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The game selection is quite ok! In live chat or even by email you sometimes wait a week for an answer! There are few payment methods! You can trust the site! I have read from some users that the payouts some takes several days! I think that could be better, which should be a thing of the past in this day and age! And I find the support is a problem with which many users have! What stands for 1.stelle with improve..!

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A really nice online casino, turnover-free bonuses, instant cashback.
A BIG BIG minus as far as the accessibility of the support is concerned. In live chat or by email you sometimes wait a week for an answer, if for example you do not receive your weekly mystery prize (free spins only valid for 1 hour) and then you have reached no one you can almost forget it to get the free spins rebooked although you are entitled. With the first withdrawal and verification had no problems

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Cadino Secret is one of those casinos that you might not immediately think of. However, there are some good reasons to take a closer look at it anyway. There are, for example, the many bonus offers that are regularly available and also the very good game selection. In addition, there is a helpful support and many deposit and withdrawal options. So if you are looking for a new casino, you can't go far wrong here.

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i think casino secret is a good casino in itself
i like to play there
it is unfortunately very difficult to reach the support with problems or other things
i find the cashback this casino offers very good, there jump after a few days again and again a few euros with raus
to the there is still from time to time a match bonus this one must but with real money so to speak freispielen

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After registration, there were regular free spins for months, but that has decreased. Instead, there are now more often match bonuses of 10-50 € which must be converted only once. The page hangs with me at just tolerable intervals with both Firefox and Chrome. The gameplay is accordingly not always the most fluid. The game selection is good and for almost all slots there's cashback that you can convert from 0.01cent. The support is cruel, but usually doesn't answer anyway.

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CasinoSecret has a great concept around cashback. On top of that, they offer a really huge number of games. The only criticism are the few payment methods. The registration at this casino is very fast, the casino is very nice and modern design.
In addition, new and cool games are always added.

Deposit methods there are many... eg Sofort or Trustly!
This also works without any problems.

The customer service is not the best, but you can work with him!

Withdrawals are processed quickly, so you have the money quickly on his account.

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In my opinion, one of the most important features of a casino is the accessibility of the support. Here it was actually extremely difficult for me to get help

The game selection here should also make most users happy. I have been very happy with it, at least. However, once I needed assistance with verification, support was unavailable. There was no withdrawal at this casino.

I closed my account due to the poor contactability of the support.

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Casino Secret is a casino that often entices with generous bonus offers, free spins and cashback. However, there do not seem to be any fixed bonus offers or free spins offers for everyone. All offers except the 50% welcome cashback and the 100 free spins distributed I think on 10 days after first deposit, are always personalized and only usable after invitation via email or SMS. I strongly assume that the frequency depends on the gaming activity there. In and of itself, the design of the website is kept rather plain and simple, which I personally find rather good. On a very positive note, free spins and cashback are always real money and are not tied to any turnover requirements, nor is there a max cashout. Withdrawals are usually processed on business days so within 6 hours. Negatively, it should be noted that the games are stuck there for a while dermassen that it has already significantly impacted on the game fun. However, this problem seems to be fixed by now. The last time I played there, all games ran smoothly. My personal conclusion: A good casino that I will still pay the one or other visit. Let's hope they stay true to their bonus promotion.

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I like playing at Casino Secret. If you deposit regularly, there are regular freespins from the casino that are at least 20 cents and their wins are turnover free. This is the main reason why I play there

The payout time is also satisfactory, so I can recommend the casino

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The game selection is okay, no more and no less. The bonus offers are really good, because they are always turnover-free. I get 5 euros of real money every now and then. Unfortunately, the site is often very slow and the casino often has to deal with technical difficulties. Another minus point is that I can no longer deposit with a credit card.

Solid casino which at best the technical problems finally gets under control.

Update. I have been waiting for my payout for 7 days now. The customer support has never been reachable since the whole time. Caro (GJ Team) has stepped in, but even then nothing has happened

At the moment I can only advise against playing (depositing) there

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Unfortunately, the site is often hanging and various games are then also quite slow to load. Once a month there are usually wager freespins, which is fine. However, the fun of playing CS is completely lost for me, as these loading times are extremely annoying

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Good casino, many game providers, but games run a little slow.the support is difficult to reach, via email it takes a few days until someone responds.there are few deposit options. You get with many games a cashback that is free of charge. Now and then there are also free spins that are free of charge.

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I have now often loaded money always without problems except for the days I have loaded money it was deducted from the bank but not credited to play.my money is gone support does not respond for days and I do not know if I still get the money. Really annoying.

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Actually a good casino in itself. Game selection good and bonuses with real money
However, no support, and my withdrawal is not processed
Even caro had taken care to trigger my withdrawal, but nothing. Some other users told me that they are also waiting for a withdrawal and that for several days.

So at the moment you can only leave the fingers of.

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CasinoSecret is an interesting casino with a huge game selection of over 3,500 games. You can find games of any type and theme here. The selection is also frequently expanded with new great games.


The cashback bonus is also interesting here, where you always get something back when you lose. However, this only applies to corresponding cashback games that change more often

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My experience on the site is somewhat mixed. When I signed up there, I received constant calls from support who gave me free spins every now and then. However, this changed quickly after I stopped depositing there regularly. The verification and withdrawal process takes a relatively long time. You can trust the site, but without live chat and payouts that take several days are in my opinion rather things that should be a thing of the past.

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I have been playing at Casinosecret for a while now and have nothing to complain about except the support.

The support is not always available and a response sometimes waits 2 days

Nevertheless. Casinosecret often offers free spins to the players. All free spins are always real money and can be paid out immediately
The verification was also super fast and the first payout was within 3 days on my bank account

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Have only deposited 2 times at this casino so far, with one withdrawal
Money was within 36h on the account, I did not have to verify
All the games you know are available and new ones are added promptly
Support is helpful and available in German.
Again and again there are notifications for free spins for Bonanza or Immortal Romance. The money won can be paid out directly

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I find the live has so really bad. Hours of waiting for a response. Verify is just as bad. Have sent 3 times documentary. Then I got a confirmation by mail that I was successfully verified. Today I received a mail that I should submit my documents. Bad

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In itself, the casino secret is a very nice casino with high game selection and you get there very often a no deposit bonus even as a non-active player. What bothers me that I now and then always fly from now to now from the games despite good internet connection. Unfortunately, I can not say anything more because I do not often play there but would recommend everyone to look in there...

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CasinoSecret is good that there is so some cashback promotion and you get every now and then free spins without deposit. That was it with the positive. Negative is that the games hang every time so the fun factor decreases. The support can only be reached by email which makes it difficult to solve his problem. Conclusion there are many better casinos than CasinoSecret.

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Very bad! Support only reacts after multiple letters. Then not really interested in solving the problem. Screenshots that illustrate the problem are not responded to at all. Can only advise against playing there. When playing I was logged out several times and of course the money ran out like water. Logo- when one was logged out. You also get no information. You only notice it when you change slots. Then comes the message: "You are not logged in. Please log in again"..So new slot.. the same again. .. Find the casino just underground and warn against playing there . Customer friendliness and seriousness leave much to be desired!

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People I have to say here who wants to save nerves, rather not pay here. With me jerks EVERY game, and that for days. Website loads forever. Support sicj also takes time until they respond.nix I can say about the payout because I've won there so far net.

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Casino Secret is a good and reputable casino. I made my first withdrawal with no-deposit freespins and never deposited before. The money was still paid out quickly and without any problems. There were also no problems with my deposit afterwards. It is also great that you get free spins without a deposit every now and then and these are even turnover-free. Two small negative points are that the slots hang from time to time and that I could only reach the support via mail. All in all, however, a very good casino where you can play & deposit without hesitation :)

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I would say that I am very satisfied customer in the casino because they stehts come to me when there are free spins gibts and there is a lot of choice of different games whether slot or or...so I really have nothing negative to criticize. am glad that I have the.love greetings

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The casino is totally great. There are often free spins for example Bonanza and then always 30 pieces. The free spins are without turnover condition and you can pay out the money immediately. But somehow I have never done that. I play there totally with pleasure. One is called by email or even automatically that free spins are deposited. Wioe long a payout lasts or the verification I can not say unfortunately.

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First of all, on the positive side: The turnover-free cashback system (on selected games), the welcome offer and the initially quite generous free play promotions (mostly turnover-free) as well as the large game selection are absolute plus points. Unfortunately, I still can't recommend the site because there is too much to complain about. On the one hand, there are the extremely limited deposit options, even though at least Paysafecard has now been included. In addition, there are no further offers after the welcome bonus and also the initially lavishly distributed free spins dry up over time (subjective impression: after you have deposited the second time). However, the technical implementation is much more serious: The games do not run smoothly in 80% of all cases and take forever to load on bad days, and every now and then you are simply dropped out. By the way, this also happens when the casino kindly reminds you how long you have been playing. In this case, the game is simply canceled. An absolute no-go and for me a reason to avoid the casino

Edit Dec 2019: In terms of bonuses and times what for free Secret has picked up again significantly. In the positive sense. Page and games hang also no longer as awesome as a few weeks ago. Remains to be seen how the whole thing develops.

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Have been registered there for a few months. Never made a deposit and still get regularly credited many no deposit free spins. I am informed about these by email or even by phone. Great service...
with some games, the quality is unfortunately poor or hardly playable because constantly crashes

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