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Off topic & small talk: Chatterbox (Page 1487)

Topic created on 14th Jan. 2019 | Page: 1487 of 1490 | Answers: 14,890 | Views: 2,147,980
Donnie
Elite

Chatterbox

20th Jun. 2025, at 08:55 pm CEST#14983
2 Likes

Liked this post: Avatar von garfield68 garfield68, Avatar von Hanshanshans Hanshanshans
Betano gets on my nerves too. The password has to be changed every year. The Übervorsichtigen🤦‍♂️. At Tipico, for example, it's still the same password as when I registered over a decade ago

How good that Tipico cares so much about the interests of its customers with the soon-to-expire ID card. 37€+possibly photos, quite a lot for such a bit of plastic. i thought 28€ was a bit cheeky. I always got a temporary one for 2 years, the ladies in the citizens' office were already grinning when I arrived again or the ID history was looked at

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Hanshanshans
Elite

Chatterbox

20th Jun. 2025, at 09:19 pm CEST#14984
1 Like

Liked this post: Avatar von Donnie Donnie

Donnie wrote on 20.06.2025 at 20:55: Betano gets on my nerves too. Every year the password has to be changed. The Übervorsichtigen🤦‍♂️. At Tipico, for example, still the same password as when I registered over a decade ago

How good that Tipico cares so much about the interests of its customers with the soon-to-expire ID card. 37€+possibly photos, quite a lot for such a bit of plastic. i thought 28€ was a bit cheeky. I always got a temporary one for 2 years, the ladies in the citizens' office were already grinning when I arrived again or when they looked at my ID history

Yes, I had to change my password at Betano again recently. Always use the same "base", just change the special character. And that's exactly what I'm slowly running out of with Betano😄

37 euros is a house number. Photos are taken in a vending machine. Should be the cheapest solution. What it looks like is secondary, it just has to fulfill its purpose.

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Falko
Icon

Chatterbox

20th Jun. 2025, at 10:25 pm CEST#14985
0 Likes

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Hanshanshans wrote on 20.06.2025 at 20:28: Got an email from Tipico today. My ID urgently needs to be updated. They're right, it was valid until 18.6. 😇 But do they really have to sound the alarm?
I'm normally very relaxed about it, I'll make an appointment at the office in a few days...
Has anyone else ever received an email like this from Tipico or another Provider? I mean, they've verified me at some point and know that I'm me.


Several years before the German gambling license was issued, a provider once refused to pay me out, saying that my ID card had expired two days earlier. It was only because of this that I became aware of it in the first place, otherwise I would have continued to use this ID until someone told me otherwise. So for people who don't pay close attention, it's useful to receive an email like this from a provider. With health cards and bank cards, everything runs automatically. Here I always get the new cards sent to me 1 month before the expiry date of the old card.

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frapi07
Legend

Chatterbox

21st Jun. 2025, at 09:49 am CEST#14986
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I wonder if a Provider can legally refuse a payout/verification if you have an expired document.

I mean, the depositor was able to withdraw without verification.

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Max_Bet
Expert

Chatterbox

21st Jun. 2025, at 10:12 am CEST#14987
0 Likes

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Hanshanshans wrote on 20.06.2025 at 20:28: Got an email from Tipico today. My ID urgently needs to be updated. They're right, it was valid until 18.6. 😇 But do they really have to sound the alarm?
I'm normally very relaxed about it, I'll make an appointment at the office in a few days...
Has anyone else ever received an email like this from Tipico or another Provider? I mean, they've verified me at some point and know that I'm me.

Same with me. There will be more to come, just wait and see. I was really surprised how many German stores contacted me because my ID papers had expired.

I'm actually quite glad that it's expired right now. At least you can't do anything with the ID details that have disappeared or been stolen from MerkurBets and SlotMagie...
When the new ID card arrives, I'll only use it to verify myself at one or two casinos and let the others fizzle out.


Edit:
Incidentally, Revolut were one of the first to notice, but that's still halfway understandable...

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Maja80
Experienced

Chatterbox

21st Jun. 2025, at 01:33 pm CEST#14988
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Hanshanshans wrote on 20.06.2025 21:19:

Jo, forced password change at Betano I also had the days again. Always use the same "base", just change the special character. And that's exactly what I'm slowly running out of at Betano😄

37 euros is a house number. Photos are taken in a vending machine. Should be the cheapest solution. What it looks like is secondary, it just has to fulfill its purpose.

Unfortunately, I have to disappoint you with photos from the machine.

It only works with a code and the authorities then download them.
But my Tip is DM Drogerie where it's relatively cheap. The local photographer here charges 24 euros for passport photos

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Hanshanshans
Elite

Chatterbox

21st Jun. 2025, at 03:38 pm CEST#14989
1 Like

Liked this post: Avatar von frapi07 frapi07

frapi07 wrote on 21.06.2025 at 09:49: I wonder if a Provider can legally refuse a payout/verification if you have an expired document.

I mean, the depositor worked without verification.

I had a proper discussion about this with the pirates about two years ago, I created a thread about it back then. It was about a minimally damaged ID, as a result of which my Verification was withdrawn and the payout refused. Caro was also involved. The providers probably have strict guidelines when it comes to this. However, nobody could or wanted to answer why I was allowed to Deposit anyway. It then suddenly resolved itself. All of a sudden my account was verified again.

In my current case, it's of course "fair" on Tipico's part. I only deposit there very rarely and currently have nothing in my account.

@Maja80, the machine doesn't give out pictures but only a code? That's fine with me too. But thank you for the DM-Markt tip.

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frapi07
Legend

Chatterbox

21st Jun. 2025, at 04:31 pm CEST#14990
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Hanshanshans wrote on 21.06.2025 at 15:38:

I had a proper discussion about this with the pirates about two years ago, I created a thread about it back then. It was about a minimally damaged ID, because of which my Verification was withdrawn and the payout was denied. Caro was also involved. The providers probably have strict guidelines when it comes to this. However, nobody could or wanted to answer why I was allowed to Deposit anyway. It then suddenly resolved itself. All of a sudden my account was verified again.

In my current case, it's of course "fair" on Tipico's part. I only deposit there very rarely and currently have nothing in my account.

@Maja80, the machine doesn't give out pictures but only a code? That's fine with me too. But thank you for the DM-Markt tip.

Interesting, I hadn't even noticed or had forgotten.

The GGL dictates the specifications. I find it rather suboptimal when the verification for a withdrawal is so strictly regulated, but the depositor is not.

You can still understand the refusal to pay out an expired deposit, but in the case of minor damage, I think they were unnecessarily meticulous here. I mean, you don't apply for a new ID card because of this and other authorities also continue to accept the document. Did you have the same problem online (possibly with something else) or was your ID accepted there?

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Hanshanshans
Elite

Chatterbox

21st Jun. 2025, at 05:35 pm CEST#14991
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frapi07 wrote on 21.06.2025 at 16:31:
Interesting, I hadn't even noticed or had forgotten.

The GGL dictates the requirements. I find it rather suboptimal when the Verification for a withdrawal is so strictly regulated, but the depositor is not.

You can still understand the refusal to pay out an expired Deposit, but in the case of minor damage, I think they were unnecessarily meticulous here. I mean, you don't apply for a new ID card because of this and other authorities also continue to accept the document. Did you have the same problem online (possibly with something else) or was your ID accepted there?

I dug out the thread. If you are interested...

https://www.gamblejoe.com/forum/online-casinos/casino-verifizierung/jackpotpiraten-einfach-nur-verifizierungs-schikane-354081/#p354081
A few days ago, just before the pass expired, I verified it with DAZN bet. The crack certainly hasn't gotten any smaller since then...😂 Accepted without hesitation. Also used it to verify with other providers in the past two years and also used it offline once or twice. Nobody was interested in what it looked like.

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Maja80
Experienced

Chatterbox

21st Jun. 2025, at 06:59 pm CEST#14992
0 Likes

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Hanshanshans wrote on 21.06.2025 at 15:38:

I had a proper discussion about this with the pirates about two years ago, I created a thread about it back then. It was about a minimally damaged ID, because of which my Verification was withdrawn and the payout was denied. Caro was also involved. The providers probably have strict guidelines when it comes to this. However, nobody could or wanted to answer why I was allowed to Deposit anyway. It then suddenly resolved itself. All of a sudden my account was verified again.

In my current case, it's of course "fair" on Tipico's part. I only deposit there very rarely and currently have nothing in my account.

@Maja80, the machine doesn't give out pictures but only a code? That's fine with me too. But thank you for the DM-Markt tip.

Hanshanshans wrote on 21.06.2025 at 15:38:

I had a proper discussion about this with the pirates about two years ago, I created a thread about it back then. It was about a minimally damaged ID, because of which my verification was withdrawn and the payout was denied. Caro was also involved. The providers probably have strict guidelines when it comes to this. However, nobody could or wanted to answer why I was allowed to deposit anyway. It then suddenly resolved itself. All of a sudden my account was verified again.

In my current case, it's of course "fair" on Tipico's part. I only deposit there very rarely and currently have nothing in my account.

@Maja80, the machine doesn't give out pictures but only a code? That's fine with me too. But thank you for the DM-Markt tip.

I don't think it works with the code at the machine

But at the DM. I recently received an email that they send the pictures to the Citizens' Office using a "Data Matrix Code". The citizens' office no longer accepts pictures, only with the code

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