I won 200 € the day before yesterday and then wanted to pay it out. After that I got the message of a block. I used the number of my girlfriend and also the paypal.
They wanted me to verify that I have then also made. And got first a positive message and then another mail because of complete block. I have never registered there and have also sent them a selfie and obviously I am a man. My girlfriend obviously a woman.
The best thing to do is to write to the manager of StarGames: https://www.gamblejoe.com/profil/stargames-official/
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B****e
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Forum posts:928The member deleted himself on06.02.2024
StarGames blocks account after win
24th May. 2023, at 06:06 pm CEST#3
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Which number of your girlfriend? Do you now have an account in your name? And if you have used the PayPal account of your girlfriend - that is in the terms and conditions that you should only Deposit means of payment that belong to yourself ...
Gigi55 wrote on 24.05.2023 at 18:06: What number from your girlfriend? Do you have an account in your name now? And if you have used the PayPal account of your girlfriend - that is in the terms and conditions that you should only Deposit means of payment that belong to yourself ...
Yes I have accidentally paid with it. Have taken over their number and then it was already their Paypal. Have not noticed it properly.
StarGames_Official wrote on 25.05.2023 at 10:27: Good morning to all,
To clear up this topic for the fellow readers:inside:
if you are using the same phone number as another player account with us as well as
you use a payment method for your Deposit which is not in your name
then you violate our terms and conditions and will be banned - because we have to comply with the GlüStV 2021.
buba2212 will be contacted by our customer service team with a proposed solution for this case. But please note the above points.
We never withhold wins and payouts from players who comply with the rules.
Thank you for your understanding!
Well, in such a case it is only logical, but I think it is good how you react and even offer a solution
To the withholding of payouts generally speaking, the new treaty is really an enrichment even more so because Germany can impose very high penalties for misconduct in all areas keyword 500,000 € only for a violation in private arcades
That here the support is present and strives for problem solving, is great. But why did I have to get 3 times the Deposit bonus at the coin toss, why only? 🤣😉
Donnie wrote on 25.05.2023 at 11:35: That here the support is present and strives to solve problems, is great. But why did I have to get the Deposit bonus 3 times on the coin toss, why only? 🤣😉
StarGames blocks account after win
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I won 200 € the day before yesterday and then wanted to pay it out. After that I got the message of a block. I used the number of my girlfriend and also the paypal.
They wanted me to verify that I have then also made. And got first a positive message and then another mail because of complete block. I have never registered there and have also sent them a selfie and obviously I am a man. My girlfriend obviously a woman.
Can someone support me?
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StarGames blocks account after win
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StarGames blocks account after win
Nobody has liked this post so far
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StarGames blocks account after win
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Yes I have accidentally paid with it. Have taken over their number and then it was already their Paypal. Have not noticed it properly.
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StarGames blocks account after win
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Thanks a lot, wrote to them.
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StarGames blocks account after win
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Hi, we will check tomorrow in the morning and report here with the result. Thanks for your patience!
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StarGames blocks account after win
Liked this post:
Popi2099, 
RebellYell
To clarify for the fellow readers:inside this topic:
then you violate our terms and conditions and will be banned - because we have to comply with the GlüStV 2021.
buba2212 will be contacted by our customer service team with a proposed solution for this case. But please note the above points.
We never withhold wins and payouts from players who comply with the rules.
Thank you for your understanding!
This post has been translated automatically
StarGames blocks account after win
Nobody has liked this post so far
Well, in such a case it is only logical, but I think it is good how you react and even offer a solution
To the withholding of payouts generally speaking, the new treaty is really an enrichment even more so because Germany can impose very high penalties for misconduct in all areas keyword 500,000 € only for a violation in private arcades
This post has been translated automatically
StarGames blocks account after win
Nobody has liked this post so far
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StarGames blocks account after win
Nobody has liked this post so far
Be happy I have 3 times free spins
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StarGames blocks account after win
Liked this post: B****e,
Saphira, 
StarGames_Official
Sorry but each player should enter their own data, SG has been here clearly in the right, Glück fürn player that SG is collant 👍
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