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Online Casinos in general: Hacker attack on Merkur Bets (Page 20)

Topic created on 14th Mar. 2025 | Page: 20 of 23 | Answers: 334 | Views: 27,169
Ollid3
Amateur
Nothing will happen

Has anyone received an answer from SlotMagie or similar?
I think they still won't take the issue seriously.

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Rainmann
Elite

Ollid3 wrote on 07.04.2025 at 12:14: Nothing will happen there

Has anyone heard back from SlotMagie or similar.
I think they still won't take the issue seriously.

This law firm with the class action lawsuit won't get back to me either. I think it's going nowhere and they don't give a shit about our data anyway

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Danny0815
Visitor

Rainmann wrote on 08.04.2025 at 16:49:

This lawyer store with the mass lawsuit doesn't get in touch either. I think it's going nowhere and they don't give a shit about our data anyway

Maybe check the spam folder, that's where it ended up for me.

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Rainmann
Elite

Rainmann wrote on 08.04.2025 at 16:49:

This lawyer store with the mass lawsuit doesn't get in touch either. I think it's going nowhere and they don't give a shit about our data anyway

Got an email today. Let's move on. Let's see

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Malganes
Top Member

Rainmann wrote on 09.04.2025 at 18:56:

Got an email today. Let's continue. Let's see

Would you like to tell us what the email said? Anything positive or negative?

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Danny0815
Visitor

Malganes wrote on 09.04.2025 at 21:35:

Would you also like to tell us what the email said? Something positive or negative?

Have a look at page 19, the penultimate post by Ollid3.

I had the same text, so it's probably the standard email you get when Protectra takes on your "case".

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Rainmann
Elite

Danny0815 wrote on 09.04.2025 23:39:

Check out page 19, the second to last post by Ollid3.

I had the same text, so it's probably the standard email you get when Protectra takes over your "case".

Exactly. I think it'll take a while for things to get rolling, but at least they got in touch

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Malganes
Top Member

Danny0815 wrote on 09.04.2025 23:39:

Check out page 19, the second to last post by Ollid3.

I had the same text, so it's probably the standard email you get when Protectra takes over your "case".

Ah all right, thank you I'm still hesitating whether I'll use Protectra too. I'm registered in all 3 sheds there and had received the relevant email from all of them when the sites were hacked.

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Danny0815
Visitor

Malganes wrote on 10.04.2025 at 00:58:

Ah all right, thank you I'm still hesitating whether to use Protectra as well. I'm registered in all 3 sheds there and had received the relevant email from all of them when the sites were hacked.

If you have RSV and/or the means to take some financial Risk, you could of course start an individual claim.

Always assuming you want to sue for damages at all.
If you are successful, you would probably end up receiving a higher amount.
But that's only a dangerous bit of knowledge on my part, I have no expertise in this area.

For me personally, the deciding factor was that I didn't want to take any financial risk (payment only in the event of success & max. 25% of the amount claimed), and I wanted to spend as little time and energy as possible on the matter.
Then, in case of doubt, the annoyance is not so great if nothing or almost nothing comes of it.

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Fortunateli
Rookie
MMoinMoin Together,

i've been following the whole chauce here for a long time now without taking any action. I'm also registered with all the providers and got caught up in identity theft on another occasion. It's really tough when you suddenly get a call asking if you wanted to buy a private SUV in a completely different federal state two days earlier. It was Corona time and people "representing" me, including a power of attorney, a copy of my ID document and other sensitive data, almost succeeded in completing the fraud. I still don't know where "they" got my documents from. And I am really very careful with my data, especially as I work in the field of digitization. So as you can see, none of this should be underestimated.

But now back to this chauce here... Over the last few days, I've suddenly started receiving countless emails for almost all flirting/dating platforms, and only to the mailbox that I used to register with the providers in question. Very strange... Especially as I've never used any of these platforms either... Perhaps one or two people here are also noticing this happening more and more?

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frapi07
Elite

Fortunateli wrote on 10.04.2025 at 07:27: MMoinMoin Together,

i've been following the whole chauce here for a long time now without taking any action so far. I'm also registered with all the providers and got caught up in identity theft on another occasion. It's really tough when you suddenly get a call asking if you wanted to buy a private SUV in a completely different federal state two days earlier. It was Corona time and people "representing" me, including a power of attorney, a copy of my ID document and other sensitive data, almost succeeded in completing the fraud. I still don't know where "they" got my documents from. And I am really very careful with my data, especially as I work in the field of digitization. So as you can see, none of this should be underestimated.

But now back to this chauce here... Over the last few days, I've suddenly started receiving countless emails for almost all flirting/dating platforms, and only to the mailbox that I used to register with the providers in question. Very strange... Especially as I've never used any of these platforms either... Perhaps one or two people here are also noticing this happening more and more?

I suspect that at some point your ID was scanned and/or you sent the image digitally. E.g. for a cell phone contract - people could also take these images offline (e.g. a malicious employee) and misuse them for something like this. This does not necessarily have to be a digital attack.

It's easy to forge a power of attorney.

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Ollid3
Amateur
Message from SlotMagie

Request (310072) has been updated. To add additional comments, reply to this email.

Arnold (SlotMagie)

10. Apr. 2025, 17:31 CEST

Dear customer,

We can only refer to the answers already sent on 19 March and summarize again at this point that, to the best of our knowledge, there is no Risk of your data being misused. GGL did find the data leak, but apart from this incident, no unauthorized third party was able to access the data.
In cooperation with the supervisory authority responsible for us, which drew our attention to the improvement of the security gaps, we immediately adapted them. Against this background, we see no basis to comply with your request for compensation.
Yours sincerely
Your SlotMagie Team

But they already know that GGL didn't find anything, right?
Are they being deliberately stupid?

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XXLEONIDASXX
Top Member

Ollid3 wrote on 10.04.2025 at 19:20: Message from SlotMagie

Request (310072) has been updated. To add additional comments, reply to this email.

Arnold (SlotMagie)

10. Apr. 2025, 17:31 CEST

Dear customer,

We can only refer to the answers already sent on 19 March and summarize again at this point that, to the best of our knowledge, there is no Risk of your data being misused. GGL did find the data leak, but apart from this incident, no unauthorized third party was able to access the data.
In cooperation with the supervisory authority responsible for us, which drew our attention to the improvement of the security gaps, we immediately adapted them. Against this background, we see no basis to comply with your request for compensation.
Yours sincerely
Your SlotMagie Team

But they already know that GGL didn't find anything, right?
Are they being deliberately stupid?

They just don't want to pay anything. You could say they can't see their mistakes. They're all criminals. What do you expect from casino operators. It's a business of greed and evil 😈

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Donnie
Elite
But you are also stupid if you think simply writing to support and demanding compensation is enough. Yes, of course you'll now get 2K with one sale gebucht🤦‍♂️🤣. It's logical that they reject everything. A lawsuit has to be filed, but even then it can be dismissed or only come out with little, which could not even begin to compensate for the damage that would be possible due to their weak data protection. In my world, we would shut down such businesses completely. Completely confiscate company funds and distribute them to the victims. But that won't happen in our corrupt reality

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Stromberg
Legend

Ollid3 wrote on 10.04.2025 at 19:20: Message from SlotMagie

Request (310072) has been updated. To add additional comments, reply to this email.

Arnold (SlotMagie)

10. Apr. 2025, 17:31 CEST

Dear customer,

We can only refer to the answers already sent on 19 March and summarize again at this point that, to the best of our knowledge, there is no Risk of your data being misused. GGL did find the data leak, but apart from this incident, no unauthorized third party was able to access the data.
In cooperation with the supervisory authority responsible for us, which drew our attention to the improvement of the security gaps, we immediately adapted them. Against this background, we see no basis to comply with your request for compensation.
Yours sincerely
Your SlotMagie Team

But they already know that GGL didn't find anything, right?
Are they stupid on purpose?

Are they stupid on purpose?... Yes😄

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