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Online Casinos in general: Fantasino Casino Beware!

Topic created on 02nd Jul. 2022 | Page: 1 of 3 | Answers: 25 | Views: 5,234
test45
Amateur
E ually I was always satisfied with the casino except for the page layout, but then the following happened:

I got because of playing on the site (Mission: Golden Gate) 4 Freespins worth 4 euros for the game Jack and the Beanstalk, I played the 4 Freepins and then played directly in the game further to 0.40 cents and got after a short time the 10 Freepins in the game (3 chests + 2 Jack Wilds), after 8 Freespins (8 keys) I was at just under 12 euros but then came an error and the game hung up, I wanted to restart it but it did not work because the game is also not available on the casino page of Fantasino , reported directly in Live Chat, and I was told that this problem is forwarded, will. Since I was still in the game in the freespins, of course, no win was credited, well will clarify, still had enough coins to buy me free spins, which I also did for the game Gonzo Quest, but exactly the same problem, game not available.... After 14 days of waiting with many emails from my side I got this absolutely outrageous message:

Thank you for your patience ! Unfortunately , it seems to be that NetEnt removed the German jurisdiction for Jack and the Beanstalk and Gonzo ' s Quest. As compensation for the hassle , our manager has added 20 FS in Fruit Shop to your account .

Good luck and enjoy !😊🎁
If you need further assistance , please do not hesitate to contact us .

So I find that very problematic that such a thing can happen at all and in addition an absolute impudence after such a long waiting period with 20 Freespins in the value of 3 euro to be fobbed off would have one me at least 15/20 euro credited, okay (12 Euro open 2 Freespins +8 Keys+ 2 Jack Wilds in main game , maybe even more would have come out), but something like that is a blast, especially if it would have been a much higher value in the Freespins

Fantasino=Blacklist!




... ...

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Muschmusch
Amateur
I can not agree with all this! Fantasino Gönnt one already quite a lot! I am now also VIP player there and at fantasino you get a lot of what other casinos do not have! How do you know the qenn the problem is fixed that you then do not simply open the game and everything continues to run normally?

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test45
Amateur
Muschmusch wrote on 02.07.2022 at 15:18: I can not agree with all this! Fantasino Gönnt one already quite a lot! I am now also VIP player there and at fantasino you get a lot of what other casinos do not have! How do you know the qenn the problem is fixed that you then do not simply open the game and everything continues to run normally?

Who can read, is clearly at an advantage!

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Thenoobytuby
Rookie
So I also had similar problems as you described. After I wrote with the support and we have come to no common denominator, I have my account closed there. The reputation of the casino is very mixed and therefore I am quite happy not to play there anymore

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Muschmusch
Amateur
test45 wrote on 02.07.2022 at 15:24
If you can read, you have a clear advantage!

You can also really rumwieulen because there is sometimes a bonus not for everyone or there are times problems with the game provider.... 🤦♂️🤦♂️🤦♂️ have such a problem here in the forum already once read and there the casino at that time (think platinum or so) also nothing extra credited because it was not their fault

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Thenoobytuby
Rookie
Muschmusch wrote on 02.07.2022 at 15:27
You can also really rumwieulen because there is sometimes a bonus not for everyone or there are times problems with the game provider.... 🤦♂️🤦♂️🤦♂️ have such a problem here in the forum already read and there the casino at that time (think platinum or so) also nothing extra credited because it was not their fault

I think it's more about the technical problems. At fantasino I had so far so most technical problems

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test45
Amateur
Muschmusch wrote on 02.07.2022 at 15:27
You can also really rumwieulen because there is sometimes a bonus not for everyone or there are times problems with the game provider.... 🤦♂️🤦♂️🤦♂️ have such a problem here in the forum already read and there has the casino at that time (think platinum or so) also nothing extra credited because it was not their fault

What has that to do with nem bonus, I played a game, was in the game in the 10 freespins feature, the game cancels and is not available at all on the site, so can not enter the game and continue to play and thus can not be credited the win...imagine you have a wild line at DOA in the Freepins still 2 Freespns left the game breaks off you want to restart it and must then find that this game is not available on the casino page and then you get an email after 2 weeks, yes the game is not available for German players here are 20 Freespins...

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Anonym
Pretty cheeky to collect an additional 1 cent for every spin on 5 cents.
I play my balance down there and then they never see me there again.

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BinGOLDiG
Expert
@pussy

You are also really the only one here the Fantasino so hochleben lets and so extremely well about the casino speaks!
One may almost believe that you get money for it, that you speak here this casino so well, which I do not want to insinuate you of course but since you then in the thread "where can you still play gamomat without regulation" where you had also advertised for Fantasino and in addition still claimed, that it would be possible to play the gamomat games with vpn, I have this on your recommendation, tried and I can really only imagine that you probably alone by your vip status, can enjoy all these benefits and I believe and begrudge you fully!!
But please refrain from recommending this casino to other players in the future or as here, to put them down as untrustworthy!
It really is one of the worst casinos I have ever played in!
I have tested it on your recommendation extensively and that was nothing more than a lesson for the future!

I hope you do not take my well-intentioned criticism as a personal attack on you and keep in mind that even the best casino can change their company policy from one day to the next and just because one is treated preferentially, it does not mean that all the others there will also be fine 😉

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upola
Legend
I am also satisfied with Fantasino, fast Verification and fast delivery.

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