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Deposit and withdrawal methods: Official CashtoCode Thread (Page 49)

Topic created on 03rd Aug. 2020 | Page: 49 of 55 | Answers: 544 | Views: 108,564
Anonym
Is there any help here on cash2code issues from the responsible agent???

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CashtoCode_Support
Rookie
hi robby811,
we are happy to help you.
i see that you have already sent a DM.
i will answer you right there.
lg

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Rizkk
Rookie
I have a problem regarding CashtoCode have already sent a pn would be nice if you could answer briefly

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test45
Amateur
Who still has problems currently with CashtoCode or can it be that it also just disappears from the market in Germany, 2 of my gas stations today, first had an error problem then it was suddenly no longer available in their system

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Paddington
Top Member

test45 wrote on 23.03.2023 at 13:35: Who still has problems currently with CashtoCode or can it be that it also just disappears from the market in Germany, 2 of my gas stations today, first had an error problem then it was suddenly no longer available in their system

Would not surprise me if it disappears again from the market... Unless they switch it to regulated casinos. Too bad eig. I have previously very very happy to use! Unfortunately, but then you are always forced to pay out to bank....

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CashtoCode_Support
Rookie

test45 wrote on 23.03.2023 at 13:35: Who still has problems currently with CashtoCode or can it be that it also just disappears from the market in Germany, 2 of my gas stations today, first had an error problem then it was suddenly no longer available in their system

hello test45,

thank you for your message and sorry that you had problems with the payment.

cashtocode is growing and growing (also outside germany + austria)
but sometimes there are still problems with third party providers who have problems with the handling of the external operating elements. an error only occurs then:


  1. the cashier enters the wrong data into the system

  2. if the daily limit is reached at the respective gas station. this is also the case with Paysafecard, for example, and occurs when many customers before you have already used cashtocode on that day.



we are sorry, but the amount of the daily limit is not up to us, but to the limit set by the respective gas station operator.

if you have 1-2 minutes, i would ask you to send me the 2 addresses via private message, so that we can immediately send training material to the gas station, so that the problem will not occur again.


thank you very much + lg

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test45
Amateur

CashtoCode_Support wrote on 23/03/2023 at 15:24:

hi test45,

thank you for your message and sorry that you had problems with the payment.

cashtocode is growing and growing (also outside germany + austria)
but sometimes there are still problems with third party providers who have problems with the handling of the external operating elements. an error only occurs then:


  1. the cashier enters the wrong data into the system

  2. if the daily limit is reached at the respective gas station. this is also the case with Paysafecard, for example, and occurs when many customers before you have already used CashtoCode on that day.



we are sorry, but the amount of the daily limit is not up to us, but to the limit set by the respective gas station operator.

if you have 1-2 minutes, i would ask you to send me the 2 addresses via private message, so that we can immediately send training material to the gas station, so that the problem will not occur again.


thank you very much + lg


Ne Ne the gas station owner has even phoned you and then the cash terminal Geupdatet and a diagnosis was carried out and CashToCode was no longer in the system thus says the gas station owner is no longer available with us...it is not at the gas station, the one gas station owner told me also still, Paysafe and all others work, since yesterday there are problems with CashtoCode, first it was said 25 euros no longer goes then nothing went always error code and now is also the CashtoCode completely after an update of the terminal completely out.... and that with 2 known gas stations in Bavaria....clarify that but times with you in your team...and gives times an update, I will try it tomorrow again somewhere else....

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gamble1
Legend

test45 wrote on 23.03.2023 at 16:46:

Ne Ne the gas station owner has even phoned you and then the POS terminal Geupdatet and a diagnosis was carried out and CashtoCode was no longer in the system thus says the gas station owner is no longer Available with us...it is not at the gas station, the one gas station owner told me also still, Paysafe and all others work, since yesterday there are problems with CashtoCode, first it was said 25 euros no longer goes then nothing went always error code and now is also the CashtoCode completely after an update of the terminal completely out.... and that with 2 known gas stations in Bavaria....clarify that but times with you in your team...and gives times an update, I will try it tomorrow again somewhere else....

Was with my kiosk also once the case was solved but after 1 day was only a normal hanger in the system possibly it is similar with you

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R3hab
Expert
With me at the gas station it has the last time where I tried it also does not work
She has indeed scanned 3 times the code but funtze not

Why do not you change it and do it like psc? Would me times interests
Who but the best

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CashtoCode_Support
Rookie

test45 wrote on 23.03.2023 at 16:46:

Ne Ne the gas station owner has even phoned you and then the POS terminal Geupdatet and a diagnosis was carried out and CashtoCode was no longer in the system thus says the gas station owner is no longer Available with us...it is not at the gas station, the one gas station owner told me also still, Paysafe and all others work, since yesterday there are problems with CashtoCode, first it was said 25 euros no longer goes then nothing went always error code and now is also the CashtoCode completely after an update of the terminal completely out.... and that with 2 known gas stations in Bavaria....clarify that but times with you in your team...and gives times an update, I will try it tomorrow again somewhere else....

hi test45,

thank you for taking the time to answer again.

that sounds weird. can you please send me the 2 gas stations via direct message so we can follow up?
would be great so we can solve this immediately.
thank you in advance and wish you a nice weekend!
lg

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