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Casino verification: Simsino verification and withdrawal?

Topic created on 30th Sep. 2022 | Page: 1 of 1 | Answers: 9 | Views: 1,730
playwhy
Have been running for over two days the Verification and a payout in the amount of 390 euros. Is not the most but still. Now nothing has happened yet Werder in the verification or payout. The chat support even wanted to speed it up and has forwarded it to the department. And they say that the need to 48H to process the are but long ago rum. Is that normal? It is not now about a lot of money but itches one already on principle.

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Anonym

playwhy wrote on 30.09.2022 at 04:57: Have been running the Verification and a payout of 390 euros for over two days. Is not the most but still. Now nothing has happened yet Werder in the verification or payout. The chat support even wanted to speed it up and has forwarded it to the department. And they say that the need to 48H to process the are but long ago rum. Is that normal? It is not now about a lot of money but itches one already on principle.

The amount of the payout plays no role in the verification. Sometimes this takes 5 minutes, sometimes 5 days. You can not say that in general, this varies constantly.

After 72 hours at the latest, I would contact the support again and ask

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notAnumbR
Rookie
moin moin, so Verification was fix through. but with the payout it really takes at the moment. also waiting since Wednesday, otherwise went fixer

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playwhy
The Verification simply does not work for me. ID and proof of address were accepted and then came ne mail that I should still send photos of my credit card. Now the problem is that I no longer have the card because I canceled a year ago and "destroyed". Now I'm stuck there and can't verify it.

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B****e

playwhy wrote on 01.10.2022 at 22:04: The Verification just does not work for me. ID and proof of address were accepted and then I got an email that I should send photos of my credit card. Now the problem is that I no longer have the card because I canceled a year ago and "destroyed". Now I'm stuck there and can't verify it.

What did you Deposit with when you have to show your credit card?

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playwhy

Gigi55 wrote on 02.10.2022 at 00:16

What did you Deposit with when you have to show credit card?

Have actually only by Sofort and PSC always deposited maybe I had once deposited with the card where I still had, but somehow I think yes soon they just want to make it hard. Now I have to bring proof that I was once the owner of the card otherwise my account can not be verified in any case. I have already deposited more there just always with Sofort or online banking. Actually, you would have to go back all deposits if I then so seen nothing could win (If I can not withdraw anything).

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Andreas321
Rookie
playwhy wrote on 02.10.2022 at 06:18

Have actually only by Sofort and PSC always deposited maybe I had once deposited with the card where I still had, but somehow I think yes soon the want to make it only difficult. Now I have to bring proof that I was once the owner of the card otherwise my account can not be verified in any case. I have already deposited more there just always with Sofort or online banking. Actually, you would have to go back all deposits if I then so seen nothing could win (If I can not withdraw anything).

Hello Playwhy,

You say you have destroyed this card already a year ago, but then deposited where you still had it. However, the Simsino Casino has only been around since June.

In this respect, you have really made a Deposit via this credit card. Therefore, it is only legitimate that Simsino wants a photo of the card here.

Try to get a proof at your credit card Provider it should be no problem, because this card seems to be still active.

As far as here is no credit card fraud at least it sounds a little bit after.

Greetings

Edit by Caro: superfluous paragraphs removed

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playwhy
Andreas321 wrote on 02.10.2022 at 14:33

Hi Playwhy,

You say you destroyed this card already a year ago, but then deposited where you still had it. However, Simsino Casino has only been around since June.

In this respect, you have really made a Deposit via this credit card. Therefore, it is only legitimate that Simsino wants a photo of the card here.

Try to get a proof at your credit card Provider it should be no problem, because this card seems to be still active.

As far as here is no credit card fraud at least it sounds a little bit after.

Greetings

No that's it with the card I have not deposited there and active the card is also in any case. I have only deposited with it once at another Gammix Casino but in no case at Simsino

The problem is also that it was a Klarna Card. There I have already looked at the bills futsch and the debits. Only there is nowhere the card number noted in the statements.

Edit by Caro: Post visually adjusted

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Tonkabohne
Top Member

playwhy wrote on 30.09.2022 at 04:57: Have been running the Verification and a payout of 390 euros for over two days. Is not the most but still. Now nothing has happened yet Werder in the verification or payout. The chat support even wanted to speed it up and has forwarded it to the department. And they say that the need to 48H to process the are but long ago rum. Is that normal? It is not now about a lot of money but itches one already on principle.

Huh? Have won there last week and deposited by Sofort and paid out - Without any verification - Money came within not even 24 hours on the bank account.

Were 600 €

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playwhy

Tonka Bean wrote on 02.10.2022 at 16:27

Huh ? Won there last week and deposited and paid out via Sofort - Without any verification - Money came to bank account within not even 24 hours.

Were 600 €

Yes so far I had no problems with Gammix Casinos also with the Verification not but since this week where they have also removed Sofort etc. as a payment method everything runs somehow not at all well at Gammix Casinos

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