Thanks for the info... have already become afraid. Unfortunately, nothing has changed so far. The support keeps telling the same thing and only puts you off to have patience.
Mi111 wrote on 05.06.2022 at 11:56: Thanks for the info... have already got scared. But unfortunately nothing has changed so far. The support keeps on telling the same thing and only puts you off to have patience.
The support or the responsible departments take a lot of time to solve problems.
Apart from that, this is a really good casino.
My withdrawal was sent back to the casino account some time ago without justification on the part of the support.
It then took 2 weeks until the responsible department has replied that there was a problem with the payment service Provider that would now be resolved. This was also true. After the answer, my withdrawal was processed immediately.
You really need patience there with problems.
Krabbenburger wrote on 05.06.2022 at 12:02 pm
The support or the responsible departments take a lot of time in solving problems .
Apart from that, this is a really good casino .
My withdrawal was sent back to the casino account some time ago without justification on the part of the support.
It then took 2 weeks until the responsible department has replied that there was a problem with the payment service Provider that would now be resolved. This was also true. After the answer, my withdrawal was processed immediately.
You really need patience with problems there.
Thank you for your answer. Yes, I notice that already. I hope that it will not take too long until something happens.
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B****e
verified
Forum posts:928The member deleted himself on06.02.2024
Mr. Bet verification
5th Jun. 2022, at 07:40 pm CEST#14
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Paysafecard Deposit just does not work, money goes into nirvana
My account is now supposedly verified, but they need up to 30 days for this stupid change of the street name as I was just informed and the payment can only be made when this is done.
I am really mad as hell. I have never experienced such a bad service
After I have written to the support for the umpteenth time and threatened with a complaint procedure, my account was finally verified this morning and the payout is now on "In Processing". It remains exciting... hopefully everything finally works out now
And has anyone at Guru and Askgamblers responded to your complaints yet ? Maybe one of these platforms wrote to the casino after you opened a complaint there, if now the Verification has gone through.
Am me also since Thursday to verify at Mr Bet since I have won 6,500 € the Verification already lasts since Thursday and where I can already see that two documents were rejected by the system have then gambled further and actually came to 12,700 € and then the greed was too big and have gambled it away right shame fortunately only 100 € stake really gone
I'm annoyed that if you want to make a withdrawal the money remains on the money account and it is not already seperat packed for withdrawal as other casinos do but in the end you are still to blame but I can think eh that it would have been very long and annoying at 12k to get this actually there are only a handful of casinos I would claim with which even higher amounts are the next day on the account and that's really
Serious
A casino should not be classified directly as serious only because you get his money "sometime" there should be quite a few other factors play a role such as this delay tactics and hope that the player gambles away the money or that suddenly zich technical problems occur ^^
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B****e
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Forum posts:928The member deleted himself on06.02.2024
Mr. Bet verification
2nd Jul. 2022, at 07:35 am CEST#19
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@mi11 how did it turn out? Did you get your money now?
and has it worked in the meantime?
i just have a similar problem.
have won 5000 euros. should verify me again although I was it already and also times in the past a high amount have paid out.
i have moved in the meantime and had not updated my address at mr bet. after several failed attempts of my Verification I was now informed that this is due to my old address.
have the feeling that one is only stalled there.
Mr. Bet verification
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Mr. Bet verification
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The support or the responsible departments take a lot of time to solve problems.
Apart from that, this is a really good casino.
My withdrawal was sent back to the casino account some time ago without justification on the part of the support.
It then took 2 weeks until the responsible department has replied that there was a problem with the payment service Provider that would now be resolved. This was also true. After the answer, my withdrawal was processed immediately.
You really need patience there with problems.
This post has been translated automatically
Mr. Bet verification
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Thank you for your answer. Yes, I notice that already. I hope that it will not take too long until something happens.
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I am really mad as hell. I have never experienced such a bad service
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Flakk
I'm annoyed that if you want to make a withdrawal the money remains on the money account and it is not already seperat packed for withdrawal as other casinos do but in the end you are still to blame but I can think eh that it would have been very long and annoying at 12k to get this actually there are only a handful of casinos I would claim with which even higher amounts are the next day on the account and that's really
Serious
A casino should not be classified directly as serious only because you get his money "sometime" there should be quite a few other factors play a role such as this delay tactics and hope that the player gambles away the money or that suddenly zich technical problems occur ^^
This post has been translated automatically
Mr. Bet verification
Nobody has liked this post so far
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Mr. Bet verification
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i just have a similar problem.
have won 5000 euros. should verify me again although I was it already and also times in the past a high amount have paid out.
i have moved in the meantime and had not updated my address at mr bet. after several failed attempts of my Verification I was now informed that this is due to my old address.
have the feeling that one is only stalled there.
This post has been translated automatically