Hello Platincasino has canceled my win of 5800€ I have deposited from my daughter her bank account from which I have a second card I have deposited so many times there and the money was always accepted now I have finally won times and wanted to give half of the winnings to my daughter because she is a first time mom. In the beginning I have only 700 € paid out these were also paid out then I tried to pay out the rest amount but then the payment was canceled from me were required umpteen documents such as a Deposit authorization of my daughter everything was also confirmed! Today I get a mail that my win was canceled because I won the money with an amount I have paid from my daughter her account which is complete fraud because the first amount was also paid out can someone please help me?
And before someone writes yes but in the terms and conditions it says that they can do that why do they then confirm the deposit from a dritttkonto and also for what is there dan at Platin these options
Bank statement from the other account
Or identity card of the other person
Deposit permission etc..
And everything was confirmed so it is allowed to pay in but not pay out that can not be right
Unfortunately, you won't be able to do much about that
It is clearly regulated in the terms and conditions that you may not use foreign accounts in other names. That they have paid you 700 euros at all was luck or simply goodwill be happy about it... There are enough cases that have received nothing in the past with such violations.
And before someone writes yes but in the terms and conditions it says that they are allowed to do that why do they confirm dan the Deposit from a dritttkonto and also for what is there dan at Platin these options
As you write, it's in the T&Cs; what do the other options exist for? Maybe if they are spouses, or for whatever reason, either way it would be goodwill to accept that
Take the 700 euros and learn from it; and just as food for thought - which is why, by the way, I have zero sympathy for you: Your daughter gets a child, a life event, where she certainly needs every euro... And you help yourself to her account to be able to gamble in nem OC?
Rosemarie95 wrote on 03.10.2022 at 00:55: Hello Platincasino has canceled my win of 5800€ I have deposited from my daughter her bank account from which I have a second card I have deposited so many times there and the money was always accepted now I have finally won and wanted to give half of the win to my daughter because she is a first time mom. In the beginning I have only 700 € paid out these were also paid out then I tried to pay out the rest amount but then the payment was canceled from me were required umpteen documents such as a Deposit authorization of my daughter everything was also confirmed! Today I get a mail that my win was canceled because I won the money with an amount I paid from my daughter her account which is complete fraud because the first amount was also paid out can someone please help me?
And before someone writes yes but in the terms and conditions it says that they can do that why do they then confirm the deposit from a dritttkonto and also for what is there dan with Platin these options
Bank statement from the other account
Or identity card of the other person
Deposit permission etc..
And everything was confirmed so it is allowed to pay in but not pay out that can not be right
Please help me 😢
GJ can only help you if you are not guilty of anything - and unfortunately you are
Deposits from third party accounts are generally never blocked. So I do not know of any casino that prohibits you from depositing from a third-party account. I have, for example, under my bank login 2 different bank accounts and must always be careful which account I take for the deposit, because the other account is not in my name.
The options to have other IDs verified is probably for joint accounts. If you had a joint account, then things might have turned out well.
Antiheld1335 wrote on 10/03/2022 at 10:10 am: As you write, it says in the TOS; what the other options exist for? Maybe if it's spouses, or for whatever reason, either way it would be goodwill to accept that
Take the 700 euros and learn from it; and just as food for thought - which is why, by the way, I have zero sympathy for you: Your daughter gets a child, a life event, where she certainly needs every euro... And you help yourself to her account to be able to gamble in nem OC?
Sorry, that's where it really stops.
She certainly used your money to gamble, but I wonder why she didn't use her account to deposit. I strongly suspect that she has a bank account. Maybe to not be able to lose your overdraft. Who knows.
bigbig wrote on 03.10.2022 at 12:18 pm: Turn to Casino Guru maybe they can help.There create an account and file a complaint
the have also already helped me.
But not if they violate the terms and conditions, have you even read the opening post.
The other option is probably for joint accounts which is not the case in this instance
The first 700 € were probably really just luck or goodwill other people have already got everything but some nothing and such a problem you always have when you rely on goodwill if you make a mistake
@frapi07 there are enough reasons theoretically to take another account there gehts from P-Konto to no online banking and so this is not even so unusual I often take the account of my partner and make her just there then money back on it but just not for OC or I switch there MuchBetter or Skrill in between
gamble1 wrote on 03.10.2022 at 13:49: The other option is probably for joint accounts which in this case is not the case
The first 700 € were probably really just luck or goodwill other people have already gotten everything some but nothing and such a problem you always have when you rely on goodwill if you make a mistake
@frapi07 there are enough reasons theoretically another account to take there gehts of P-Konto up to no online banking and thus that is not even so unusual I take also often the account of my partner and make her just there then money on it again but just not for OC or I switch there MuchBetter or Skrill in between
The assumption that the TE has no online banking is also not bad, but then I wonder why she has none, if she hangs out on the Internet?
Maybe the TE just thought that it doesn't matter to Deposit with another account, since 99% of the time this never leads to trouble/problems. If this is true, then the TE will unfortunately have to pay with expensive empty money.
Antiheld1335 wrote on 03/10/2022 at 10:10 am: As you write, it says in the T&Cs; what the other options exist for? Maybe if they are spouses, or for whatever reason, either way it would be goodwill to accept that
Take the 700 euros and learn from it; and just as food for thought - which is why, by the way, I have zero sympathy for you: Your daughter gets a child, a life event, where she certainly needs every euro... And you help yourself to her account to be able to gamble in nem OC?
Sorry, that's where it really stops.
I have not helped myself to her account I own a second card as already mentioned and have simply deposited there because my bank was too far away true
Platincasino cancels my win of 5800€
Nobody has liked this post so far
And before someone writes yes but in the terms and conditions it says that they can do that why do they then confirm the deposit from a dritttkonto and also for what is there dan at Platin these options
Bank statement from the other account
Or identity card of the other person
Deposit permission etc..
And everything was confirmed so it is allowed to pay in but not pay out that can not be right
Please help me 😢
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Platincasino cancels my win of 5800€
Liked this post: Anonym
It is clearly regulated in the terms and conditions that you may not use foreign accounts in other names. That they have paid you 700 euros at all was luck or simply goodwill be happy about it... There are enough cases that have received nothing in the past with such violations.
This post has been translated automatically
Platincasino cancels my win of 5800€
Nobody has liked this post so far
You know that it is forbidden and do anyway?
This post has been translated automatically
Platincasino cancels my win of 5800€
Liked this post:
Hanshanshans
Take the 700 euros and learn from it; and just as food for thought - which is why, by the way, I have zero sympathy for you: Your daughter gets a child, a life event, where she certainly needs every euro... And you help yourself to her account to be able to gamble in nem OC?
Sorry, that's where it really stops.
This post has been translated automatically
Platincasino cancels my win of 5800€
Liked this post: Anonym
GJ can only help you if you are not guilty of anything - and unfortunately you are
Deposits from third party accounts are generally never blocked. So I do not know of any casino that prohibits you from depositing from a third-party account. I have, for example, under my bank login 2 different bank accounts and must always be careful which account I take for the deposit, because the other account is not in my name.
The options to have other IDs verified is probably for joint accounts. If you had a joint account, then things might have turned out well.
She certainly used your money to gamble, but I wonder why she didn't use her account to deposit. I strongly suspect that she has a bank account. Maybe to not be able to lose your overdraft. Who knows.
This post has been translated automatically
Platincasino cancels my win of 5800€
Nobody has liked this post so far
This post has been translated automatically
Platincasino cancels my win of 5800€
Nobody has liked this post so far
But not if they violate the terms and conditions, have you even read the opening post.
This post has been translated automatically
Platincasino cancels my win of 5800€
Nobody has liked this post so far
The first 700 € were probably really just luck or goodwill other people have already got everything but some nothing and such a problem you always have when you rely on goodwill if you make a mistake
@frapi07 there are enough reasons theoretically to take another account there gehts from P-Konto to no online banking and so this is not even so unusual I often take the account of my partner and make her just there then money back on it but just not for OC or I switch there MuchBetter or Skrill in between
This post has been translated automatically
Platincasino cancels my win of 5800€
Liked this post:
gamble1
The assumption that the TE has no online banking is also not bad, but then I wonder why she has none, if she hangs out on the Internet?
Maybe the TE just thought that it doesn't matter to Deposit with another account, since 99% of the time this never leads to trouble/problems. If this is true, then the TE will unfortunately have to pay with expensive empty money.
This post has been translated automatically
Platincasino cancels my win of 5800€
Nobody has liked this post so far
I have not helped myself to her account I own a second card as already mentioned and have simply deposited there because my bank was too far away true
This post has been translated automatically