i am a Platin Casino Gold member and used to be a Platin member from time to time.
I have deposited more than 15000 € in one year and so far I made a withdrawal in May in the amount of 1500€ which also went smoothly.
I made a withdrawal of 3000€ this morning, according to support it has already been approved but due to alleged technical problems the processing is delayed, however, this is on the status, "waiting".
I find this very cheeky, since I am first gold member and 2. Deposit significantly more since I usually play at least on 2€.
Can someone help me please? Has anyone already had such a similar case?
Since I need the money as soon as possible for my debts, I'm pretty desperate.
Kewuschkas wrote on 02/02/2023 at 18:26: Hello community and Caro,
i am a Platin Casino Gold member and used to be a Platin member from time to time.
Have deposited in a year more than 15000 € and so far made a withdrawal in May in the amount of 1500€ which also went smoothly.
I made a withdrawal of 3000€ this morning, according to support it has already been approved but due to alleged technical problems the processing is delayed, however, this is on the status, "waiting".
I find this very cheeky, since I am first gold member and 2. Deposit significantly more since I usually play at least on 2€.
Can someone help me please? Has anyone already had such a similar case?
Since I need the money as soon as possible for my debts, I'm pretty desperate.
It was all paid in and out via bank account.
Thanks in advance
You have requested the payout only this morning. To claim that Platin does not want to pay is much too early. The processing of a payout can take up to 72 hours. Only Platin members can enjoy a faster payout. But as you mentioned, you are only a Gold member.
first of all welcome to us. I don't want to go into the actual topic, but your comments indicate problematic playing. I didn't want to just leave it there without having addressed it once. You write that you make deposits in the five-digit range and need the wins for debts. We have our own threads here, where you can really vent and share your problems. Such problems occur again and again and I estimate the number of unreported cases to be very high.
In addition, we have listed here also employees of the specialist center for Gambling addiction (you can see at the bottom of the page), which you can certainly write to.
I hope you get your money quickly and I hope you understand my request. Otherwise please contact me via PN.
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Anonym
Topic Creator
Former Member
Platin Casino does not pay out
2nd Feb. 2023, at 07:47 pm CET#6
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According to their data, the Gold members also have the Prioritized Payout Standard.
The headline is, of course, related to the fact that you can read this kind of incidents on the web more often.
I like playing at this casino, but it still annoys me. Understandable, isn't it?
When the editing is through, then I will also reflect positively here.
However, I would like to know if someone has already had such a case
I have a great experience with Platincasino last week i won a good amount of money. I tried to withdraw my money on Monday and then on Tuesday get email that my withdrawal is cancelled due to tehnical issue. Then i again withdraw money on Tuesday and today i recieve the same email that my withdrawal is cancelled due to tehnical issues.
I ask customer support on Live Chat when i will recieve my money they said that they don't know and they can't give me timeframe because they don't know when they will solve the issue. This is ridiculos. I never heard in my life that any online casino doesn't know the timeframe for withdrawal. They said it's usually 24 hours or less but they have tehnical issues and it could be next year probably
Platin Casino does not pay out
Liked this post:
Fspre96
i am a Platin Casino Gold member and used to be a Platin member from time to time.
I have deposited more than 15000 € in one year and so far I made a withdrawal in May in the amount of 1500€ which also went smoothly.
I made a withdrawal of 3000€ this morning, according to support it has already been approved but due to alleged technical problems the processing is delayed, however, this is on the status, "waiting".
I find this very cheeky, since I am first gold member and 2. Deposit significantly more since I usually play at least on 2€.
Can someone help me please? Has anyone already had such a similar case?
Since I need the money as soon as possible for my debts, I'm pretty desperate.
It was all paid in and out via bank account.
Thanks in advance
This post has been translated automatically
Platin Casino does not pay out
Nobody has liked this post so far
You have requested the payout only this morning. To claim that Platin does not want to pay is much too early. The processing of a payout can take up to 72 hours. Only Platin members can enjoy a faster payout. But as you mentioned, you are only a Gold member.
This post has been translated automatically
Platin Casino does not pay out
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krabbe666
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Platin Casino does not pay out
Nobody has liked this post so far
disqualified,,, but so
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Platin Casino does not pay out
Liked this post: Anonym
first of all welcome to us. I don't want to go into the actual topic, but your comments indicate problematic playing. I didn't want to just leave it there without having addressed it once. You write that you make deposits in the five-digit range and need the wins for debts. We have our own threads here, where you can really vent and share your problems. Such problems occur again and again and I estimate the number of unreported cases to be very high.
In addition, we have listed here also employees of the specialist center for Gambling addiction (you can see at the bottom of the page), which you can certainly write to.
I hope you get your money quickly and I hope you understand my request. Otherwise please contact me via PN.
This post has been translated automatically
Platin Casino does not pay out
Nobody has liked this post so far
The headline is, of course, related to the fact that you can read this kind of incidents on the web more often.
I like playing at this casino, but it still annoys me. Understandable, isn't it?
When the editing is through, then I will also reflect positively here.
However, I would like to know if someone has already had such a case
This post has been translated automatically
Platin Casino does not pay out
Nobody has liked this post so far
I ask customer support on Live Chat when i will recieve my money they said that they don't know and they can't give me timeframe because they don't know when they will solve the issue. This is ridiculos. I never heard in my life that any online casino doesn't know the timeframe for withdrawal. They said it's usually 24 hours or less but they have tehnical issues and it could be next year probably
Platin Casino does not pay out
Nobody has liked this post so far
This thread was closed
This post has been translated automatically