So 2 weeks ago it also happened to me had Despite Max 500 a payout of 1200 they have made only got a warning by mail that it may not happen again otherwise money gone.
Cheese. As I understood the case, this is how it went (attached is a calculation example):
I Deposit 50 euros and receive a 100% bonus. To "unlock" the bonus, I have to make a wager of 40x and there is a max-win of e.g. 300 euros.
I play, and finally manage to "play through" the bonus. Now I have 350 euros on the clock.
The Max-Win rule applies, and so I now have 300 euros in credit.
Since I have fulfilled the bonus conditions, the "bonus money" has thus become "real money".
Now I continue to play and win a total of 1000 euros. Of course I have a right to get this sum paid out in full. After all, the bonus has already run through.
Period!!
Since you have what misunderstood it is but clearly spoken of 2400 minus and then from the luck 50 € Bonus money to have gotten
So you had 50 € bonus as a starting point with xx € Max Cashout then the bonus was released but it was still the 50 € bonus as a starting point if you then continue to play but it still remains with the Max Cashout
Many confuse a maximum possible win from bonus money with an actual cashout by payout and that's why in the conditions is clearly the example what I wrote above
If you now have a Deposit bonus without Max Cashout can continue to play after the conversion of course there was then never a maximum amount but so it is clear
That's why I always say in casinos exactly every word read then first understand the meaning then read again and think again and only if you are sure to have understood everything start
To your example if the casino says if you play with us you have to pay out the bonus with Max Cashout there first there is no more than what is given are those who play their conditions you still continue you own conditions that the casino but does not have to recognize because you play on their side to their conditions it does not fit you are free to take another Provider and even if I Platin currently can not stand at all I see here to be honest no mistake
gamble1 wrote on 23.05.2023 at 11:13 am:
There you have misunderstood something it is clearly spoken of 2400 minus and then of the luck 50 € Bonus money to have gotten
So you had 50 € bonus as a starting point with xx € max cashout then the bonus was released but it was still the 50 € bonus as a starting point if you then continue to play it remains but still at the max cashout
Many confuse a maximum possible win from bonus money with an actual cashout by payout and that's why in the conditions is clearly the example what I wrote above
If you now have a Deposit bonus without Max Cashout can continue to play after the conversion of course there was then never a maximum amount but so it is clear
That's why I always say in casinos exactly every word read then first understand the meaning then read again and think again and only if you are sure to have understood everything start
To your example if the casino says if you play with us you have to pay out the bonus with Max Cashout there first there is no more than what is given are those who play their conditions you still continue you own conditions that the casino but does not have to recognize because you play on their side to their conditions it does not fit you it is free to take another Provider and even if I Platin currently can not stand at all I see here to be honest no mistake
It is also fair to mention that at other casinos you can continue to play after the conversion and win more. This is unfortunately not (anymore) allowed at Platin.
It's also fair to mention that at other casinos you are allowed to continue playing and win more after the conversion. Unfortunately, that is not (anymore) allowed at Platin.
Yes of course that's true so far there are also many who let you pay out No.dep free spins without limit even if it's 10k no question but there the conditions are just so "bad" then you may not complain but afterwards because you either did not understand it or deliberately ignored because it is clear even with example in the conditions
The cash back then was only such a big outcry because it was not clearly apparent
Yes of course that's true so far there are also many who let you pay out No.dep free spins without limit even if it's 10k no question but there the conditions are just so "bad" then you may not complain but afterwards because you either did not understand it or deliberately ignored because it is clear even with example in the conditions
The Cashback at that time was only such a big outcry because it was not clearly evident
Yes exactly, that's why I can partly understand it when some think that this is a scam. The main problem is that some do not know the conditions and terms (such as real money) of Platin exactly and therefore feel cheated.
Yes, the cashback thing is basically the same as here, as both wins have been made after conversions. As I mentioned before the term "REAL MONEY" is very misleading and Platin does not change that on purpose.
gamble1 wrote on 23.05.2023 at 06:07:
Hä the rule makes sense you get something as a gift and the casino makes sure not to have to pay out too large amounts with the gift
Surely speculate on the one or the other violation of the conditions or such cases as here but if you know the conditions it is actually clear it is even led in an extra paragraph in the bonus conditions as an example:
Example: You get a free bonus of € 10. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have converted the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.
So clearly Bonus money remains bonus money whether at the beginning or after conversion therefore pays the shit but just out with zb. the Cashback payout of 30 € took no hour and then you can pay in again
The TE writes it exactly as I understood it.
I give you right, a casino tries to secure with a max cashout, which in itself is nothing unusual. Now it can happen that you win 1,200 €, but only 500 € of it is real money. So you convert the bonus and have €500 in the account and the €700 is simply deducted.
So far so good. But why should you have to pay out now, when the money has been converted to REAL money and the 700 € has already been deducted, which the casino doesn't have to pay out, because of security etc.
And exactly at this point it makes no sense at all, since the casino would have to have interest in the fact that the money remains on the account and is played further.
Or are we talking past each other and one of us is on the line?
Falke wrote on 23.05.2023 at 14:08:
The TE writes it just as I understood it.
I agree with you, a casino tries to protect itself with a max cashout, which in and of itself is nothing unusual. Now it can happen that you win 1,200 €, but only 500 € of it is real money. So you convert the bonus and have €500 in the account and the €700 is simply deducted.
So far so good. But why should you have to pay out now, when the money has been converted to REAL money and the 700 € has already been deducted, which the casino doesn't have to pay out, because of security etc.
And exactly at this point it makes no sense at all, since the casino would have to have interest in the fact that the money remains on the account and is played further.
Or are we talking past each other and one of us is on the line?
Well basically yes first because they say it even if it sounds stupid but first are so the conditions
It can be of course that the slots run on better programs or it is just wanted because so more players have canceled payouts we don't know
gamble1 wrote on 23.05.2023 at 14:50:
Well basically yes first because they say so even if it sounds stupid but first so are the conditions
It can be of course that the slots run on better programs or it is just wanted because so more players have canceled payouts we don't know
Exactly. And that is my point.
Logically, this makes no sense at all. But the casino will think of something.
If you go through the possibilities, actually only the two most obvious reasons remain and that is that the slots run better in bonus mode or that it is assumed that many players are also powerful of logical thinking and therefore assume that you can of course continue to play with real money. Which is then simply intent to defraud on Platin's part.
I know that people are already used to so much from casinos that they don't think a lot of things are that bad. But that does not make it more right.
gamble1 wrote on 23.05.2023 at 06:07:
Hä the rule makes sense you get something as a gift and the casino makes sure not to have to pay out too large amounts with the gift
Surely speculate on the one or the other violation of the conditions or such cases as here but if you know the conditions it is actually clear it is even led in an extra paragraph in the bonus conditions as an example:
Example: You get a free bonus of € 10. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have converted the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.
So clearly Bonus money remains bonus money whether at the beginning or after conversion therefore pays the shit but just out with zb. the Cashback payout of 30 € took no hour and then you can pay in again
I understand your point, the output remains 50 € bonus money, that's right.
However, I have converted the money, 839€ in 500€ real money, "Max Cashout" and thus fulfilled the condition.
To the conditions : Example: You get a free bonus of 10 €. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have wagered the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.
Correct. I have converted and converted the amount x times accordingly. After that I converted exactly as much into "real money" as it was stated in the condition. In that case 500€, the maximum conversion amount. The CONDITION is REAL MONEY and we all know what the definition of "real money" is. I am free to put all the money on red, pay it out, keep playing with it or whatever.
The definition should be " Then you can convert the bonus money into cash, which is still tied to the maximum payout amount. The maximum payout amount remains € 500,00 even after conversion".
Thus, there would never be any talk of real money and you wouldn't feel screwed!
The bonus conditions are deliberately misleading. As evopower140 wrote, he won 1200 and he was paid? How does that work ? Do they just pay out on a whim? The one is sympathetic to the we now pay out, the other but not because the has an I in the name? Simply a FRECHHEIT!
Falke wrote on 23.05.2023 at 14:08:
The TE writes it just as I understood it.
I agree with you, a casino tries to protect itself with a max cashout, which in and of itself is nothing unusual. Now it can happen that you win 1,200 €, but only 500 € of it is real money. So you convert the bonus and have €500 in the account and the €700 is simply deducted.
So far so good. But why should you have to pay out now, when the money has been converted to REAL money and the 700 € has already been deducted, which the casino doesn't have to pay out, because of security etc.
And exactly at this point it makes no sense at all, since the casino would have to have interest in the fact that the money remains on the account and is played further.
Or are we talking past each other and one of us is on the line?
Exactly, I have already waived 340 euros during the conversion, which corresponds to about 70%
Logically, it doesn't make any sense at all. But the casino will think of something.
If you go through the possibilities, actually only the two most obvious reasons remain and that is that the slots run better in bonus mode or that it is assumed that many players are also powerful of logical thinking and therefore assume that you can of course continue to play with real money. Which is then simply intent to defraud on Platin's part.
I know that people are already used to so much from casinos that they don't think a lot of things are that bad. But that doesn't make it any more right.
It's just an excuse not to pay me the money. One could make it the first time on it attention and the second time cancel the payout, as it was done at evopower. After all, it is also better for the casino in the long run, since the player usually pays back part of the money (if not all plus even more) anyway.
I understand your point, the exit remains €50 Bonus money, that's true.
However, I wagered the money, converted 839€ into 500€ real money, "Max Cashout" and thus fulfilled the condition.
To the conditions : Example: You get a free bonus of 10 €. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have wagered the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.
Correct. I have converted and converted the amount x times accordingly. After that I converted exactly as much into "real money" as it was stated in the condition. In that case 500€, the maximum conversion amount. The CONDITION is REAL MONEY and we all know what the definition of "real money" is. I am free to put all the money on red, pay it out, keep playing with it or whatever.
The definition should be " Then you can convert the bonus money into cash, which is still tied to the maximum payout amount. The maximum payout amount remains € 500,00 even after conversion".
Thus, there would never be any talk of real money and you wouldn't feel screwed!
The bonus conditions are deliberately misleading. As evopower140 wrote, he won 1200 and he was paid? How does that work ? Do they just pay out on a whim? The one is sympathetic to the we now pay out, the other but not because the has an I in the name? Simply a FRECHHEIT!
Exactly that. Please remind me to never play in this juice store. What a crapshoot!
The moment I fulfill the bonus conditions, the bonus becomes REAL MONEY. That means: it is just like money I deposited myself. Basta, off, end.
It's just an excuse not to pay me the money. You could call attention to it the first time and cancel the payout the second time, as was done with evopower. After all, it's also better for the casino in the long run, since the player usually pays back part of the money (if not all plus even more) anyway.
With regular customers, casinos like to make exceptions depending on the whim thereby quite different points are taken into account and is not always related to -100k but sometimes zb also on little - but much activity, etc..
Please do not get me wrong I think it's stupid if your money is not paid out but you will unfortunately just because of this interpretation and the "it says somewhere" (whether understandable or with leeway I do not judge now) have little chance so it is seen as no fraud but just not customer-friendly
And I can really only advise you go currently if somewhere a maximum payout amount of a bonus is always from such a rule and rather make an additional payout then you are on the safe side
Payout "fraud amount
Nobody has liked this post so far
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
Since you have what misunderstood it is but clearly spoken of 2400 minus and then from the luck 50 € Bonus money to have gotten
So you had 50 € bonus as a starting point with xx € Max Cashout then the bonus was released but it was still the 50 € bonus as a starting point if you then continue to play but it still remains with the Max Cashout
Many confuse a maximum possible win from bonus money with an actual cashout by payout and that's why in the conditions is clearly the example what I wrote above
If you now have a Deposit bonus without Max Cashout can continue to play after the conversion of course there was then never a maximum amount but so it is clear
That's why I always say in casinos exactly every word read then first understand the meaning then read again and think again and only if you are sure to have understood everything start
To your example if the casino says if you play with us you have to pay out the bonus with Max Cashout there first there is no more than what is given are those who play their conditions you still continue you own conditions that the casino but does not have to recognize because you play on their side to their conditions it does not fit you are free to take another Provider and even if I Platin currently can not stand at all I see here to be honest no mistake
This post has been translated automatically
Payout "fraud amount
Liked this post:
gamble1
It is also fair to mention that at other casinos you can continue to play after the conversion and win more. This is unfortunately not (anymore) allowed at Platin.
This post has been translated automatically
Payout "fraud amount
Liked this post:
frapi07
Yes of course that's true so far there are also many who let you pay out No.dep free spins without limit even if it's 10k no question but there the conditions are just so "bad" then you may not complain but afterwards because you either did not understand it or deliberately ignored because it is clear even with example in the conditions
The cash back then was only such a big outcry because it was not clearly apparent
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
Yes exactly, that's why I can partly understand it when some think that this is a scam. The main problem is that some do not know the conditions and terms (such as real money) of Platin exactly and therefore feel cheated.
Yes, the cashback thing is basically the same as here, as both wins have been made after conversions. As I mentioned before the term "REAL MONEY" is very misleading and Platin does not change that on purpose.
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
The TE writes it exactly as I understood it.
I give you right, a casino tries to secure with a max cashout, which in itself is nothing unusual. Now it can happen that you win 1,200 €, but only 500 € of it is real money. So you convert the bonus and have €500 in the account and the €700 is simply deducted.
So far so good. But why should you have to pay out now, when the money has been converted to REAL money and the 700 € has already been deducted, which the casino doesn't have to pay out, because of security etc.
And exactly at this point it makes no sense at all, since the casino would have to have interest in the fact that the money remains on the account and is played further.
Or are we talking past each other and one of us is on the line?
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
Well basically yes first because they say it even if it sounds stupid but first are so the conditions
It can be of course that the slots run on better programs or it is just wanted because so more players have canceled payouts we don't know
This post has been translated automatically
Payout "fraud amount
Liked this post:
Lionking
Exactly. And that is my point.
Logically, this makes no sense at all. But the casino will think of something.
If you go through the possibilities, actually only the two most obvious reasons remain and that is that the slots run better in bonus mode or that it is assumed that many players are also powerful of logical thinking and therefore assume that you can of course continue to play with real money. Which is then simply intent to defraud on Platin's part.
I know that people are already used to so much from casinos that they don't think a lot of things are that bad. But that does not make it more right.
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
I understand your point, the output remains 50 € bonus money, that's right.
However, I have converted the money, 839€ in 500€ real money, "Max Cashout" and thus fulfilled the condition.
To the conditions : Example: You get a free bonus of 10 €. From this amount you earn, after fulfilling the bonus conditions, a win of 2350 € (e.g. after you have wagered the amount x times according to the conditions). Then you can convert and withdraw exactly as much real money as specified in the conditions . Of course, you can find this maximum conversion amount in your account.
Correct. I have converted and converted the amount x times accordingly. After that I converted exactly as much into "real money" as it was stated in the condition. In that case 500€, the maximum conversion amount. The CONDITION is REAL MONEY and we all know what the definition of "real money" is. I am free to put all the money on red, pay it out, keep playing with it or whatever.
The definition should be " Then you can convert the bonus money into cash, which is still tied to the maximum payout amount. The maximum payout amount remains € 500,00 even after conversion".
Thus, there would never be any talk of real money and you wouldn't feel screwed!
The bonus conditions are deliberately misleading. As evopower140 wrote, he won 1200 and he was paid? How does that work ? Do they just pay out on a whim? The one is sympathetic to the we now pay out, the other but not because the has an I in the name? Simply a FRECHHEIT!
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
Exactly, I have already waived 340 euros during the conversion, which corresponds to about 70%
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
It's just an excuse not to pay me the money. One could make it the first time on it attention and the second time cancel the payout, as it was done at evopower. After all, it is also better for the casino in the long run, since the player usually pays back part of the money (if not all plus even more) anyway.
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
Exactly that. Please remind me to never play in this juice store. What a crapshoot!
The moment I fulfill the bonus conditions, the bonus becomes REAL MONEY. That means: it is just like money I deposited myself. Basta, off, end.
This post has been translated automatically
Payout "fraud amount
Nobody has liked this post so far
With regular customers, casinos like to make exceptions depending on the whim thereby quite different points are taken into account and is not always related to -100k but sometimes zb also on little - but much activity, etc..
Please do not get me wrong I think it's stupid if your money is not paid out but you will unfortunately just because of this interpretation and the "it says somewhere" (whether understandable or with leeway I do not judge now) have little chance so it is seen as no fraud but just not customer-friendly
And I can really only advise you go currently if somewhere a maximum payout amount of a bonus is always from such a rule and rather make an additional payout then you are on the safe side
This post has been translated automatically